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Author
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Topic: Costa Muniny!
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Malcolm @ cruisepage
Cruise Director
Member # 301
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posted 12-20-2000 06:33 AM
Costa Mutiny!A Christmas Cruise around the Mediterranean, on Costa Riviera, ended in mutiny after just one day. Dozens of British Holidaymakers, refused to sail any further on what they branded 'a floating third world'. Cabins were flooded, corridors were drenched in sewage, the ship listed and diesel fumes were wafting out of the kitchens, they said. None of the toilets worked. Showers were also affected. Last night they were flying back to Britain, angry and disappointed.
[This message has been edited by Malcolm (edited 12-20-2000).]
Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!
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desirod7
First Class Passenger
Member # 1626
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posted 12-20-2000 09:42 AM
quote:
Originally posted by gohaze:
Costa Riviera, built 1963 as Guglielmo Marconi. Steam turbine. Same vintage as Sun Vista ex Galileo Galilei, built 1963, and the SeaBreeze ex Federico C, built 1958.
...peter
Funny that the real troublesome old ships you mentioned ALL come from Ansaldo or Fincantieri. The Destiny class Carnival ships that come from this yard all have had trouble. The pre 1965 British built ships like the Topaz, Island Breeze, Ocean Breeze, Regal Empress, Fair Princess, Albatros, seem to have little trouble if any.
Posts: 5727 | From: Philadelphia, Pa [home of the SS United States] | Registered: Oct 2000
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Malcolm @ cruisepage
Cruise Director
Member # 301
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posted 12-20-2000 03:01 PM
quote:
Originally posted by sympatico:
You know people want cheap cruises and they go on these old tubs and then they complain. You gets what you paid for.
Sympatico - Do you really think that passengers should not complain if they choose a budget cruise? Do you really think that all old ships offer poor experiences? Lots of people have great experiences on 'old tubs'! Remember, the QE2, Rembrant and Norway are now 'old' too. The problem is not the age of the ship, but it's condition! People can have, and do have, bad experience even on new/er ships. If you simply got what you paid for in Cruising, we would not need this forum! Even if a cruise cost a $1, sewage in your cabin is simply not acceptable! As paddy said, it was not a cheap cruise anyway. Passengers may well have paid more for their European Cruise on Riviera, than they would on 'Explorer of the Seas' or any other new ships in the Caribbean? Do I detect a touch of Cruise snobbery?  [This message has been edited by Malcolm (edited 12-21-2000).]
Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!
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Malcolm @ cruisepage
Cruise Director
Member # 301
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posted 12-21-2000 03:41 AM
quote:
Originally posted by LizB:
I agree with Sympatico...you get what you pay for!LizB, sorry but I still can't agree. We have had CruiseTalkers that have paid for a high grade cabin on the QE2 and been very disappointed with the experience! What most of use are searching for is a good cruise at a reasonable price - the highest price is simply not an option anyway  Malcolm, by the way, have you cruised very often. You seem to have the last word on everything, but I doubt you have cruised that much!!
You are right LizB. I never claimed to be an expert, I'm just giving you my opinion - I may well talk garbage on occasions? You are very welcome to tell me so I do not take it at all personally. In fact I do find it surprising when people take this forum so seriously and get upset! (Sorry If I've upset you) Diversity is the great thing about this forum. We have people of all ages, both sexes and different races and sexual orientations. We have people that have worked or are working, in the Cruise industry. I have the greatest respect for the opinions of my fellow CruiseTalkers -you all have so much knowledge and experience. If folks have taken 0, 1 or 100 cruises, they are still welcome to enter into the CruiseTalk debates. There are people on this forum that have cruised for 20 years with the same line only - but that's cool too, if they want to comment on Carnival or RCL etc. they are also welcome. I regard this forum as incredible informative, but most importantly it should also be 'fun'. I do sometimes play devil's advocate a little, and deliberately try and stimulate discussion with my posts - why not, we are here to talk after all! I've even been know to change my mind during a thread! My disagreement with Sympatico is NOT personal! (I look forward to Sympatico's response - I actually enjoy it when someone provides an arguement that my views are completely wrong, which they sometimes are!) If I disagree with someone in this forum, it does not mean that I am angry or I dislike them!!! Maybe I do come over as big headed? This is not intentional. I have the greatest respect for the opinions of my fellow CruiseTalkers -you all have so much knowledge and experience. I am a dwarf amongst giants. I just post my opinions - be them right or wrong. Maybe I have got a big mouth (in a virtual sense)? If you don't want me to have the last word, please simply click 'reply' 
Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!
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Ryndam
First Class Passenger
Member # 1315
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posted 12-21-2000 05:03 AM
quote:
Originally posted by desirod6:
Funny that the real troublesome old ships you mentioned ALL come from Ansaldo or Fincantieri. The Destiny class Carnival ships that come from this yard all have had trouble.
I don't agree with you "desirod6"; also ships coming out from other shipyards had problems: Millennium and Sovereign of the Seas (from Chantiers de l'Atlantique), Paradise and Grandeur of the Saes (from KMY) are some examples. All the ships coming out from Fincantieri had some problems with the propeller shaft bearings which cause a delay in the deliveries of the Rotterdam VI and Carnival Triumph, but now they seem to be solved. Ryndam [This message has been edited by Ryndam (edited 12-21-2000).]
Posts: 260 | From: Genoa (Italy) | Registered: May 2000
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desirod7
First Class Passenger
Member # 1626
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posted 12-21-2000 08:49 AM
quote:
Originally posted by Ryndam:
[B] also ships coming out from other shipyards had problems: Millennium and Sovereign of the Seas (from Chantiers de l'Atlantique), Paradise and Grandeur of the Saes (from KMY) are some examples
B]
All ships have some problems. The French ships, such as the Paris, Flandre [was called flounder, due to early breakdowns] and Normandie [not her fault] all burned up. Before WWII a ship was good for 25-30 years b4 scrap. Postwar technology can give a ship 50 good years if taken care of. American cars of the 1950's went 70,000 miles and 5 years b4 engines wore out and rust sets in. Japanese cars of the 80's on can go 300,000 miles and 15 years before rust sets in. As much as I dislike the aesthetics of the modern cruise ship, I cannot fault them for technology. Maybe they can have a 60 year service life
Posts: 5727 | From: Philadelphia, Pa [home of the SS United States] | Registered: Oct 2000
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Brenda
First Class Passenger
Member # 1377
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posted 12-21-2000 12:18 PM
Some of the passengers who sailed on the Costa Riviera have been in contact with me and they are not very pleased at having their cruise and their Christmas ruined by Costa Cruises. It's alright to offer refunds, but what about people who cannot take their holidays at other times, they now have completely lost their annual holiday. What about compensation from Costa cruises for stress, disappointment and inconvenience? Most importantly, what about the fact that their contract with Costa Cruises has been fundamentally broken. They will have a claim for Breach of Contract. I would say that they are entitled to much more than a full refund. Apparently the ship was in dry dock in Liverpool for 4 weeks prior to the cruise. It begs the question 'who authorised permission for the ship to sail?' It also begs the question 'should passengers be inconvenienced by repairs while at sea?' There is a long list of things that happened shortly after sailing, ship listing, dirty toilets, toilets that did'nt flush, toilets that did'nt work, toilets that overflowed, effluent overflowing into cabins, cabins flooded, electric drills being used at 11.30pm outside people's cabins, smells of deisel fumes, smoke from the engine room, faulty lifts, appalling life boat drill, etc. The list is endless. It all boils down to the fact that a ship should be seaworthy. Whatever minor repairs can be done at sea, it should not affect the passengers on board.
I think that Costa Cruises should prepare themselves for a huge lawsuit. These passengers are entitled to expect a reasonable standard of service. As passengers and consumers they have rights and they have laws to protect them and they should enforce them under The Package Travel Regulations 1992.
Posts: 52 | From: UK | Registered: Jun 2000
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jean elmore
First Class Passenger
Member # 1192
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posted 12-21-2000 03:21 PM
It`s time the Riviera was put out to pasture, we sailed her Aug. 1996, Greek & Italian islands cruise, after our first stop in Corfu, people started coming down sick, by the next day we were in quaranteen in Crete for 36 hrs. 400 people were infected with shigella, a particularly nasty form of food poisoning, several were taken off ship to local hospitals, the ship was surrounded by armed guards and the militia, and as there were only 22 English speaking pax. on board it was quite difficult for us to find out what was going on. Two ports were eliminated from out itinerary and by the time we reached the Tremeti Islands the CEO of Costa crociere had flown down in a helicopter from Genoa, signed docs. in hand granting us total freedom of purchasing on that cruise, all charges wiped out, and a free cruise on any Costa ship to be taken within 2 years. Satisfying 1000 angry Italians was kind of scary, luckily my husband and I were not affected by the outbreak, although 9 in our party were, it was right after this that Carnival bought into the Costa crociere co. At that time the Riviera was old and needed repair, and by now I`m sure its ready for the scrap heap, well hearing about the current problems brought this all back to mind, in 15hrs. I`m leaving for Puerto Rico and my Xmas cruise so happy holidays to all of you, jean
Posts: 68 | From: obetz oh. usa | Registered: Mar 2000
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Paddy
First Class Passenger
Member # 357
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posted 12-21-2000 04:10 PM
Excuse me Peter, but "Come on Paddy" nothing. If you really want it to be qualified here you go:
-the British media said that passengers paid UP TO £1500, so we can imagine that this is in the top-grade cabin (I needn't dare say "suite" on a 41 year old ship), and inclusive of air.
-the Costa website gives an early booking price, inclusive of air for US passengers and for a Category 1 cabin, of $2399 US, which is £1541.77 sterling. (Indeed it is more than the higher British price, but I do not hesitate to say that this is indeed air-inclusive ex. JFK and other selected US gateways, exclusing taxes and charges). These prices are for a ten night cruise: Savona -> Naples -> Catania -> Sea -> Alexandria/Port Said -> Ashdod ->Limassol -> Rhodes -> Naples -> Savona. Now, and this is just my humble opinion, but there are many cruises to be had for much less on the likes of Royal Caribbean, NCL, Carnival, and, dare I say it, the QE2 if you don't mind slumming it in "tourist class". But, no matter what the price, nobody, but nobody, should forced to spend what should be the happiest time of a very hard working year walking around in other people's excrement. Merry Christmas,
Paddy. [This message has been edited by Paddy (edited 12-21-2000).]
Posts: 763 | From: Belfast, Ireland | Registered: Aug 99
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