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The report was not and could not be contested.
I am at a loss to know how Airtours get away with this.
[This message has been edited by topgun (edited 12-21-2000).]
A joyous Christma, good health and contentment in 2001 to you and yours.
Happy cruisin'
I did submit a short report on this cruise earlier this week. I did try to be fair by complimenting the tour operator on its general improvements to its service and the itinerary
Neither the sewer gas odor or the air conditioning problems ruined the cruise overall but detracted from an otherwise perfect situation. The smell was not fortunately in the area of our cabin. Air conditioning failed on about three evenings while we were preparing for dinner. Unpleasant but tolerable.
It is probably unfair not to draw these situations to the attention of either Sunquest, Airtours or both so that we can see if they will respond .
If anyone has E Mail addresses for these companies, please let me know. I shall be glad to record my letter to them on this forum, and any reply, if I get one.
I have to say that when I was on the Carousel in 98, there was a very faint odour, but it was only noticable at Purser's Square on Main Deck, and the aft staircase on A Deck, and not near any of the cabins. A friend was on it this summer and said there was no smells at all and she had been refurbished inside too, and I understand Seawing has just been in for refurbishment.
Paddy.
The leak was fixed while we were in port. When we got back to our cabin, everything in the bathroom was soaked. The floor was saturated into the cabin area and water had leaked into the cabin next door and into the hall. My wife and I laughed at what it must have looked like when that plumber dismantled the fixtures without first turning off the water. I still smile when I think about it.
NCL wanted to give us another cabin but we refused. We were comfortable, next door to our friends who's floor was also wet, and afterall, it was just water. However, the cruise line responded quickly to the leak and offered the new cabin without us asking. They bent over backward to make sure we were happy.
Things can, do, and will go wrong. How you and the cruise line respond can make all the difference in the world.
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