Log In | Customer Support
Home Book Travel Destinations Hotels Cruises Air Travel Community Search:

Search

Search CruisePage

Book a Cruise
- CruiseServer
- Search Caribbean
- Search Alaska
- Search Europe
- 888.700.TRIP

Book Online
Cruise
Air
Hotel
Car
Cruising Area:

Departure Date:
Cruise Length:

Price Range:

Cruise Line:

Buy Stuff

Reviews
- Ship Reviews
- Dream Cruise
- Ship of the Month
- Reader Reviews
- Submit a Review
- Millennium Cruise

Community
- Photo Gallery
- Join Cruise Club
- Cruise News
- Cruise News Archive
- Cruise Views
- Cruise Jobs
- Special Needs
- Maritime Q & A
- Sea Stories

Industry
- New Ship Guide
- Former Ships
- Port Information
- Inspection Scores
- Shipyards
- Ship Cams
- Ship Tracking
- Freighter Travel
- Man Overboard List
- Potpourri

Shopping
- Shirts & Hats
- Books
- Videos

Contact Us
- Reservations
- Mail
- Feedback
- Suggest-a-Site
- About Us

Reader Sites
- PamM's Site
- Ernst's Site
- Patsy's Site
- Ben's Site
- Carlos' Site
- Chris' Site
- SRead's Site


Cruise Travel - Cruise Talk
Cruise Talk Cruise News

Welcome to Cruise Talk the Internet's most popular discussion forum dedicated to cruising. Stop by Cruise Talk anytime to post a message or find out what your fellow passengers and industry insiders are saying about a particular ship, cruise line or destination.

>>> Reader Reviews
>>> CruisePage.com Photo Gallery
>>> Join Our Cruise Club.

Latest News...Disney Cruise Line announced today that the honorary role of "godparent" for its new ship, the Disney Treasure, will be held by The Walt Disney Company cast, crew, Imagineers and employees around the world. The profound declaration is a heartfelt tribute to the more than 200,000 dreamers and doers who make every Disney entertainment, vacation and at-home experience possible. Disney Cruise Line is proud to celebrate...

Latest News...Carnival Cruise Line is adding to its line-up of 2026/27 deployment with sailings from New York City on Carnival Venezia, and more Long Beach sailings on Carnival Firenze and Carnival Radiance. “Our two Carnival Fun Italian Style ships offer great options from the east and west coasts, conveniently connecting New York and Long Beach to popular destinations, while delivering unique experiences on board...

Latest News...Vacationers are in for more ways to make memories across Royal Caribbean’s latest combination of tropical and Northeast 2026-27 getaways. The lineup of 12 Royal Caribbean ships rounds out a variety of adventures across Florida, Texas, Puerto Rico and the Northeast for every type of family and vacationer to get away any time of year. Crown & Anchor Society loyalty members...

More Cruise News...


Post New Topic  Post A Reply
my profile | register | search | faq | forum home
  next oldest topic   next newest topic
» Cruise Talk   » Cruise Ships   » PROBLEMS ON THE 'AEGEAN SPIRIT' (Page 1)

UBBFriend: Email this page to someone!  
This topic is comprised of pages:  1  2 
 
Author Topic: PROBLEMS ON THE 'AEGEAN SPIRIT'
Brenda
First Class Passenger
Member # 1377

posted 01-04-2001 12:10 PM      Profile for Brenda   Author's Homepage   Email Brenda   Send New Private Message      Edit/Delete Post  Reply With Quote 
It appears that we have a similar scenario to the 'Costa Riviera' cruise. Passengers booked for a Xmas Cruise on the 'Aegean Spirit' have left the ship at Madeira after complaints about refurbishments at sea, cabins flooded to a depth of four inches, cockroaches, bannisters loose, lifts not working, no lifeboat drill and no entertainment. On Xmas Day the passengers were served processed turkey, frozen vegetables and synthetic 'smash' potato. The bread was stale and the following mornings breakfast found them all with uncooked, raw eggs on their plates.
Why do cruise lines continue to subject their clientele to these conditions? Do they think the passengers are not going to complain and 'put up and shut up'? I suppose it's the old, old story that it is cheaper for them to put to sea and disrupt the cruise and it's passengers than to keep the vessel in dry dock and make sure she is fit to sail. It's all about commercial decisions again at the end of the day. It's about time that this was stopped. Does anyone else have strong views on this matter, as I'd like to hear them?

Posts: 52 | From: UK | Registered: Jun 2000  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 01-04-2001 02:59 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Hi Brenda, of course it's a disgrace! Someone should suspend the Cruise Lines right to sell cruises to the public - if they really were negligent?

Fortunately I've read many more good reports from Cruises around the world, than I have bad ones!

I had an excellent Cruise on Fred Olsen's 'Black Watch' in August 2000. The food was excellent. There were no problems with the sanitation either. In fact it looked like a very clean ship. I understand that there have been complaints about this ship in the past?

(Note: I do not work for Olsen, Travelpage or any travel company or cruise line!)

[This message has been edited by Malcolm (edited 01-06-2001).]


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
gohaze
First Class Passenger
Member # 586

posted 01-04-2001 07:34 PM      Profile for gohaze   Email gohaze   Send New Private Message      Edit/Delete Post  Reply With Quote 
Brenda...she's 50 years old...should have been on her way to Gadani Beach a long time ago....peter
Posts: 1909 | From: Vancouver.BC | Registered: Sep 99  |  IP: Logged
vulcania
First Class Passenger
Member # 822

posted 01-05-2001 09:59 AM      Profile for vulcania   Email vulcania   Send New Private Message      Edit/Delete Post  Reply With Quote 
Now let's hold on a minute and investigate this...as Cruise Editor of Travel Page, I did. I spoke to people in the Piraeus office of the line and found out a few things... If those getting OFF the ship at Madeira were UK passengers, that's not unusual...the UK groups are booked from MADEIRA to MADEIRA...

As far as no entertainment is concerned and a couple of bad meals...the ship encountered force 9 - force 10 winds that day and though she rode the storm well had some problems...The entertainment was cancelled for weather related problems. Elevators (lifts) can be out of service in ships two months old...as well as on land. In my building in NY for instance one of the two elevators has been out of service for over a week and won't be in service until next Tues (it's Friday AM here in NYC).
During the storm there were some plumbing problems on one or two of the lower decks but that's not because of the vessel's age. I recently spent 24 days in a suite aboard a three year old 62,000 luxury vessel...and for most of the time there were small floods along the corridor...one day there were puddles outside my door...looked like someone had gone to the bathroom. Should THAT line be censured? NO...nor should the operators of the AEGEAN SPIRIT...
The AEGEAN SPIRIT IS an old lady...and she has had a number of troubles since the Italians delivered her to the Greeks. Some of them proved to have been "SURPRISE" gifts from some of her former crew who were not pleased to have lost their jobs when the ship went under the Greek flag. After a couple of months of a strange odor, it was discovered that someone had poured sand into a certain line on board and THAT caused the stink...
All ships require CONSTANT maintenance...they live in difficult environments and take a beating from passengers and the elements every day...


Posts: 182 | From: Baltimore, MD USA | Registered: Sep 99  |  IP: Logged
gohaze
First Class Passenger
Member # 586

posted 01-05-2001 12:00 PM      Profile for gohaze   Email gohaze   Send New Private Message      Edit/Delete Post  Reply With Quote 
Aw, come on Vulcania. A 50 year old ship is a maintenance nightmare, and an expensive one at that. At the bottom end of the market where they operate there isn't much spare cash around to do more than continuously patch things up to last another season or charter. If proper surveys were done some of them wouldn't even sail. viz. all the Greek passenger vessels that suddenly got tied up after the last disaster.
And you spoke to people in the Piraeus office of the company, and they told you....nuff said. FYI. over the years I've had quite a lot of experience talking to Greek shipping people as well as those of many other nationalities.
....peter

Posts: 1909 | From: Vancouver.BC | Registered: Sep 99  |  IP: Logged
Patrick
First Class Passenger
Member # 364

posted 01-05-2001 12:50 PM      Profile for Patrick     Send New Private Message      Edit/Delete Post  Reply With Quote 
Golden Sun Cruises is obviously one of the worst Greek cruiselines currently operating.
Friends of mine had a terrible experience with the AEGEAN 1. When they arrived in Piraeus in the morning by plane to embark on the ship, the ship was gone already because the AEGEAN SPIRIT had technical problems and they needed a ship to replace. The passengers which were booked on the AEGEAN 1 were not notified at any time that their cruise couldnŽt take place. After lots of difficult and unpleasant negotiaions with the General manager and the intermediate operator Air Maritime, they were first transfered to a hotel in Piraeus and later to the MV HERMES, a Royal Olympic ship which wasnŽt in very good condition either. No wonder because the ship had been taken out of the lay-up just for this replacement cruise of two days. When they were back in Piraeus, the AEGEAN 1 was there and they finally could embark on this ship for a 7-day cruise instead of a 10-day cruise. But conditions onboard were terrible. Cabins were small and noisy, food was not the best either. They didnŽt even do a life-boat-drill.
All together, it was the most horrible cruise-experience they had and due to this fact, I am no longer considering selling any Golden Sun-cruise anymore.
So donŽt wonder anymore about the conditions onboard the AEGEAN SPIRIT, neither the ARCADIA.
Do not cruise with them !!

Posts: 1680 | From: OSC Luxembourg | Registered: Nov 98  |  IP: Logged
Paddy
First Class Passenger
Member # 357

posted 01-05-2001 01:42 PM      Profile for Paddy   Email Paddy   Send New Private Message      Edit/Delete Post  Reply With Quote 
Strange this topic should come up. I was checking for a cheap cruise on teletext and they were offering 7nights on Aegean Spirit, including flights from LGW, for around £200.
Thats cheaper than many land-based holidays.

Paddy.


Posts: 763 | From: Belfast, Ireland | Registered: Aug 99  |  IP: Logged
Brenda
First Class Passenger
Member # 1377

posted 01-05-2001 02:51 PM      Profile for Brenda   Author's Homepage   Email Brenda   Send New Private Message      Edit/Delete Post  Reply With Quote 
Having now spoken to well over half the passengers on board the 'Aegean Spirit' I have to say that I am of the opinion that the ship was not fit to sail. The passengers are not complaining about the bad weather, nobody can be held responsible for bad weather. But lets take a look at the long list of complaints again:
Cockroaches
Staircase bannisters loose
Lifts broken and not working for 1 week
NO LIFEBOAT DRILL!!!!!
Cabins flooded 4" deep in water
Non of the gym equipment working
Sewage in the showers
Portholes that kept breaking open
No hot water
The ship advertised a sauna - NONE
The ship advertised a library - none
The ship advertised 8 shops - there were 4
Elderly people booked cabins and paid extra for beds - not bunk beds. They were given bunks beds.
Many elderly people having to constantly climb stairs every day for a week because the lifts were broken.
There is more.

Don't preach to me about this Vulcania. If passengers purchase a cruise, they expect to get a cruise with acceptable standards and conditions. Even some of the crew left the ship saying it was dangerous and unsafe.These are not petty complaints, they are serious complaints. Do you seriously expect me to believe that you would have been happy to spend a week on board under these conditions, I think not.The ship was unfit to sail and the bottom line is that it was cheaper to inconvenience the passengers and pay them off when they complained than it was to pay the fees to stay in port until she was seaworthy. Comments welcomed.


Posts: 52 | From: UK | Registered: Jun 2000  |  IP: Logged
Paddy
First Class Passenger
Member # 357

posted 01-05-2001 08:30 PM      Profile for Paddy   Email Paddy   Send New Private Message      Edit/Delete Post  Reply With Quote 
Ok, given the evidence (speculation? - I try to remain impartial), was this cruise worse than the "Costa Muniny"? Hard to say. What is easy to see is that the prices were much much lower. Having said that it is never an excuse - a low price may mean fewer "luxuries" but should still necesitate a comfortable standard of accommodation and should live up to facts made in the brochures. No excuse as far as I'm concerned.

Paddy.


Posts: 763 | From: Belfast, Ireland | Registered: Aug 99  |  IP: Logged
joe at travelpage
Administrator
Member # 622

posted 01-05-2001 09:01 PM      Profile for joe at travelpage   Author's Homepage   Email joe at travelpage   Send New Private Message      Edit/Delete Post  Reply With Quote 
Brenda,

Please don't take this the wrong way but how exactly did you happen to speak to "...well over half the passengers on board the 'Aegean Spirit'"?

I understand from your web site that your mission is to "To encourage the improvement of package holiday standards and to ensure that enjoyable foreign travel is available to the maximum number of people". How do you accomplish this?

In the past it appears you have taken legal action against the tour operators and actually "...secured an out of Court settlement for undisclosed damages".

Is that your intent here?


Joe at TravelPage.com


Posts: 29976 | From: Great Falls, Virginia | Registered: A Long Time Ago!  |  IP: Logged
vulcania
First Class Passenger
Member # 822

posted 01-06-2001 08:05 AM      Profile for vulcania   Email vulcania   Send New Private Message      Edit/Delete Post  Reply With Quote 
asfar as bunk beds are concerned...the cruise line does NOT hide the fact that some 90 cabins are configured with upper and lower berths. Some tour operators have sold passengers tickets saying they would have lowers only, NOT the line. And I spent about a month on the ship...which was RIGOROUSLY inspected several times by the Greek Government. After the sinking of the ESPRESS SAMINA the Greek authorities got very tough and really cracked down on shipping.

And as for no boat drill...I dont believe THAT at all...


Posts: 182 | From: Baltimore, MD USA | Registered: Sep 99  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 01-06-2001 03:50 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
The problem with any cruise ship is the 'experience' provided can rapidly change within a very short space of time, due to mechanical failure. Passengers may have had a great cruise, but on the ships next cruise, the air conditioning breaks down or the plumbing leaks etc. Sometimes such problems only affect a particular deck or even particular cabins!

So it is not surprising then that often see totally contradictory passenger reviews on this forum. (Just look at the two 'Black Watch' passenger reviews - are we even talking about the same ship?)

These maintenance problems of course happen in Hotels too, but they can simply call in a whole range of experts, with a whole range of resources to fix the problems. On a ship at sea, such remedial work is not so easy. The onboard maintenance team have to try and maintain and repair EVERYTHING! (Cruise ships only visit the dry dock for a few weeks every couple of years).

I am not trying to make excuses for the cruise line. I'd like to see ships more regularly maintained and inspected in dry dock. (Even my car gets looked at annually, which is more than I do!) I am simply offering an explanation how passengers can have a very different experience on the same ship. A nightmare cruise does not necessarily mean that every cruise on that ship, or with that cruise line, will be poor.

You really should try a Cruise Brenda, they are certainly not all bad


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
gohaze
First Class Passenger
Member # 586

posted 01-06-2001 07:22 PM      Profile for gohaze   Email gohaze   Send New Private Message      Edit/Delete Post  Reply With Quote 
Well well, isn't this interesting. We have Vulcania, Joe, and now Malcolm all after Brenda, whom I'm quite sure can look after herself. She certainly is a voice that is needed in that jungle of gyppo outfits in the UK cruise industry. If you read the UK papers they pop up on a regular basis...floating disasters like the Edinburgh Castle, Apollon et al.

However, we have Vulcania telling us that he spent a month on the Aegean Spirit recently - a month on a low market short cruise ship?? A freebie? Which btw, he says was "VIGOROUSLY" inspected SEVERAL times by the Greek Government. To start with Greek ships are surveyed by Classification surveyors for their certification. They have very few Inspectors so the level and frequency of the inspections is rather in doubt. I guess you were told that by your friends in the Piraeus office eh.

Then we have Malcolm who's hardly got his feet wet telling Brenda to take a cruise!!!!

Keep it up guys....this is getting good.
....peter


Posts: 1909 | From: Vancouver.BC | Registered: Sep 99  |  IP: Logged
Aussie1
First Class Passenger
Member # 25

posted 01-06-2001 08:53 PM      Profile for Aussie1   Email Aussie1   Send New Private Message      Edit/Delete Post  Reply With Quote 
This topic is getting a little heated. Gohase, while Edinburgh Castle has caused operators nothing but grief Apollon was basically trouble free once she entered service for Direct Cruises. Her withdrawral came as a result of Airtours, who have their own cruising arm, taking over Direct Holidays, not becuase the ship was a disaster!!

As for Aegean Spirit goes, after the Express Samina went down the Greek authorities did indeed have a crackdown on substandard ships. (Although Express Samina went down due to neglegence rather than the ships inherent design or standard.) I don't doubt there were problems on the Christmas cruise but I also believe we only have one side of the story. Also, an old ship doesn't automatically mean a bad ship, it is all to do with the quality of the people and maintenance, and thus there are some modern ships which could be considered floating tubs if service standards and food quality are your basis for judgement. Also, if mechanical performance is used as as basis to junk a ship then you would be sending a number Carnival Cruises latest ships to the scrapyards due to failing azipods and the like.

I know we all have our own opinions on cruise ships and what we like, but I most definately believe that as long as any ship is competently and safely run and provides a level of service that reflects the price paid then it should be allowed to sail. I also guess that not all of us can afford to sail either very often or on the very best ships.


Posts: 493 | From: Sydney,NSW, Australia | Registered: Sep 99  |  IP: Logged
joe at travelpage
Administrator
Member # 622

posted 01-07-2001 01:33 AM      Profile for joe at travelpage   Author's Homepage   Email joe at travelpage   Send New Private Message      Edit/Delete Post  Reply With Quote 
Gohaze,

I don't think we are "...after Brenda" as much as trying to present a balanced view of the subject. One of the reasons this site was created was to provide information to people interested in learning more about the cruising options available to them.

In addition to the professional reviews by Mark and Chris, we also provide any passenger an opportunity to post their own review. So far, thousands of cruise passengers have done so. See "Reader Reviews" to the left.

I encourage anybody contemplating a cruise to research their options fully before committing their hard earned resources. Time and again passengers with different experiences and expectations provide very different opinions about the exact same cruise.

All we are saying is make sure you do your homework before deciding.

I'm sure some passengers were disappointed with their cruise on the 'Aegean Spirit'. Maybe many of them were.

But all we have heard so far is from Brenda who's web site seems to indicate that her mission is to connect passengers who feel they have been wronged, with lawyers who might be willing to represent them in legal action against the cruise lines and tour operators.

Just make sure you consider all the available information before drawing your conclusions.

Joe at TravelPage.com


Posts: 29976 | From: Great Falls, Virginia | Registered: A Long Time Ago!  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 01-07-2001 07:43 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
[QUOTE]Originally posted by gohaze:
Well well, isn't this interesting. We have Vulcania, Joe, and now Malcolm all after Brenda...

1) I'm not "after" Brenda, or anyone. If you read carefully, my 1st post agrees that the situation on the 'Spirit' was a disgrace.

2) My second post offers an explanation how passengers can have a very different experience on the same ship. It is NOT an excuse on behalf of the 'Spirit' or any other ship/lines.

Then we have Malcolm who's hardly got his feet wet telling Brenda to take a cruise!!!!

Well Peter, I think that everyone should try a cruise! Maybe you are of the opinion that only a person who has taken say 10 cruises can legitimately express that opinion?

The Beauty of this forum is that it allows people to voice their opinions whether they have take zero, one or one-hundred cruises. That includes both myself and Brenda. (I certainly do not regard myself as an 'expert, so no one else should either!)

I'm sure Brenda does a very good job of representing cruise passengers that have had a poor experiences. However, 'poor experiences' are just one side of the coin.

I would suggest that Brenda in her work, is mainly exposed to the 'down' side of Cruising ? Her posts EXCLUSIVELY reflect this. As we all know millions of cruisers have a ball!

[This message has been edited by Malcolm (edited 01-07-2001).]


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Agnes
Just Boarded
Member # 1389

posted 01-11-2001 02:15 AM      Profile for Agnes   Email Agnes   Send New Private Message      Edit/Delete Post  Reply With Quote 
We are scheduled to sail on the AGEAN SPIRIT February 3 in the Canary Islands. After reading all of this, is this vessel safe? Should we be worried? We are committed.
Any problems after the Christmas sailing?

Would appreciate hearing if anyone has been on the ship since then.


Posts: 3 | From: Oceanside, CA, USA | Registered: Jun 2000  |  IP: Logged
Patrick
First Class Passenger
Member # 364

posted 01-11-2001 03:35 AM      Profile for Patrick     Send New Private Message      Edit/Delete Post  Reply With Quote 
The vessel itself is quite bautiful. She's old and has lots of of real classic furniture.
But Golden Sun Cruises is not a very good cruiseline.
I am not recommending them.
I can't tell you much about the security standards onboard but from what I know about the AEGEAN 1, they are not the safest. But security standards in Greece are more controlled now.

Posts: 1680 | From: OSC Luxembourg | Registered: Nov 98  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 01-11-2001 09:44 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Agnes:
We are scheduled to sail on the AGEAN SPIRIT February 3 in the Canary Islands. After reading all of this, is this vessel safe? Should we be worried?

Agnes, I have not had any first hand experience of this ship/line, or heard any further news. However, I can give you my personal opinion, for what it is worth.

The cruise line would not want any more bad publicity, or compensation claims, so I would assume that they would have dealt with the problems as a matter of urgency? The crew should be a little extra-eager to please!

If you do have any problems onboard, small or large, do report them immediately - they can often be rectified there and then. Waiting to you get home is too late.

My advice is try not to worry too much and enjoy your cruise. Please, please report back to this forum on how it went. Enjoy


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
K&K
First Class Passenger
Member # 1040

posted 01-11-2001 10:01 AM      Profile for K&K   Email K&K   Send New Private Message      Edit/Delete Post  Reply With Quote 
I certainly don't think anyone is after Brenda. I would add that (to me) anything she says would be tainted as it seems her business to chase ambulances so to speak, but Malcolm please; you may say you did not mean it that way but the context in which I read it was (I believe) the way you meant it to suggest Brenda needed to take a cruise to have any valid point. I don't think anyone can make a rude statement and by putting a smiley face at the end it makes it OK. I guess being Cruise Director has its privilages as Joe has edited/deleted some of my posts for a less rude statement. Kevin
Posts: 446 | From: Sandpoint,Idaho,USA | Registered: Jan 2000  |  IP: Logged
nathan
First Class Passenger
Member # 720

posted 01-11-2001 10:20 AM      Profile for nathan     Send New Private Message      Edit/Delete Post  Reply With Quote 
What troubles me about this thread is the fact that it was apparently created by someone with an ax to grind, however noble that ax may be. I doubt seriously that this forum would allow a representative from a particular cruise line to post threads with horror stories about a competitor, and if it did, I doubt many people would want to post.
I'm sorry, but I don't think that anyone whose primary mission is to connect unhappy pax. with lawyers, who has never been on a cruise, and doesn't seem to have any interest in going on one, should be given free reign to make negative comments about particular ships or lines, when NO ONE ELSE CAN/HAS CONFIRMED THIS. I applaud Joe, Malcolm and Vulcania for responding.

By the way, this shouldn't be construed as a negative comment about lawyers (I am one). But I have read this forum for two years because I like keeping up with ships, and I enjoy hearing about other people's experience. THis is, after all, a forum about how people spend their vacations -- it should therefore, in my opinion, have a somewhat positive tone.


Posts: 534 | From: Knoxville, Tennessee | Registered: Aug 99  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 01-11-2001 02:24 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by K&K:
I don't think anyone can make a rude statement and by putting a smiley face at the end it makes it OK. I guess being Cruise Director has its privilages as Joe has edited/deleted some of my posts for a less rude statement. Kevin

My posts have been edited and deleted too on occasions! Even Cruise Directors are moderated!(Quite rightly too)


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Brenda
First Class Passenger
Member # 1377

posted 01-11-2001 02:49 PM      Profile for Brenda   Author's Homepage   Email Brenda   Send New Private Message      Edit/Delete Post  Reply With Quote 
Well, well, well, a mixed response. I have one or two more things I would like to say. Perhaps I should take a cruise as Malcolm suggests, having the time would be nice, but tour operators and cruise lines keep me too busy to be able to do so. For those of you who are wondering how I have managed to speak to nearly all of the passengers on board the Aegean Spirit, I will reveal all. As most of you are aware, I run Holiday TravelWatch, an organisation that deals in complaints about the travel industry, so I do mainly see the bad side of most holidays and cruises. Because a large number of people suffer illness through bad hygiene standards, injury because of bad safety standards, then we have to have Lawyers who are experts in the field of Holiday and Travel Law and who are also Personal Injury specialists to represent those people. Many of those people are in so called Class Actions or Group Actions, so you could call me the UK version of Erin Brockovich!! When you have a large group in a Class Action, all with the same illness, can they all be wrong, especially when some of them have never met, but are all telling the same version of events?
Vulcania says she does not believe what has been said about 'the lifeboat drill'. Why would I say it or make it up? I am only saying what has been told to me by nearly all of the passengers on board. We do have a video of the so called life boat drill and and apart from being shown how to put on the life jacket, no-one was shown which lifeboat or muster staion they had to go to. There was no roll call either. The video shows the whole of the lifeboat drill clearly and there was NO LIFEBOAT DRILL.
My staff have nearly completed all the phonecalls to the passengers and I have been horrified by what I have heard, read, seen photo's of and what I have seen on video's. Cruising must be a wonderful experience when it all goes right, but when it all goes horribly wrong as it did for the passenegers on the 20th - 27th Dec 2000 cruise, then there is no excuse for it. Praise where praise is due and believe it or not, I do praise when it deserves it, ask Thomson's, but in this case, there was no praise due and the tour operators and cruise line should be ashamed of themselves for subjecting their customers to the horrors of the Aegean Spirit over this period when this ship had so many things wrong, that she should have remained in port. One final thought. How come Saga and Titan tour operators managed to notify their customers beforehand and give them the chance to amend their booking, change their holiday or have a refund?
Comments please.

Posts: 52 | From: UK | Registered: Jun 2000  |  IP: Logged
Brenda
First Class Passenger
Member # 1377

posted 01-11-2001 03:02 PM      Profile for Brenda   Author's Homepage   Email Brenda   Send New Private Message      Edit/Delete Post  Reply With Quote 
Just thought you might all be interested in some of the cruise group actions we have running at the moment. I think as you will see from the list, that the better ships are not listed and it is the cheap and nasty cruises that are. Perhaps after all said and done it's a question of 'you get what you pay for'

SUNDREAM - 3 large group actions
CAROUSEL
APOLLO
EDINBURGH CASTLE
BLACK WATCH
SEVERAL NILE CRUISES
COSTA RIVIERA
AEGEAN SPIRIT


Posts: 52 | From: UK | Registered: Jun 2000  |  IP: Logged
Paddy
First Class Passenger
Member # 357

posted 01-11-2001 03:21 PM      Profile for Paddy   Email Paddy   Send New Private Message      Edit/Delete Post  Reply With Quote 
I was going to say that it was my impression that Brenda used this website to see if any of the complaints she receives have occurred with many other people, but it would actually seem that she doesn't need this information as she KNOWS that every cruise priced lowER than Royal Caribbean is "cheap and nasty". It must be wonderful to be infallible, and be the judge jury and executioner rolled into one. I would suggest Brenda darling that you begin to realise that although many people have horrible cruises on these "cheap and nasty" (and may I add that "cheap" is quite a vulgar and more importanty ambiguous word - if you mean inexpensive say that, or else you can be misinterpreted as saying "of low quality") ships, many many people have a great time, and, dare I say it, these people very often for the vast majority of the ship's passengers.

Paddy.


Posts: 763 | From: Belfast, Ireland | Registered: Aug 99  |  IP: Logged

All times are ET (US)
This topic is comprised of pages:  1  2 
 

Post New Topic  Post A Reply Close Topic    Move Topic    Delete Topic next oldest topic   next newest topic
Hop To:

Contact Us | CruisePage

Infopop Corporation
Ultimate Bulletin BoardTM 6.1.0.3

VACATION & CRUISE SPECIALS
Check out these great deals from CruisePage.com

Royal Caribbean - Bahamas Getaway from $129 per person
Description: Experience the beautiful ports of Nassau and Royal Caribbean's private island - CocoCay on a 3-night Weekend Getaway to the Bahamas. Absorb everything island life has to offer as you snorkel with the stingrays, parasail above the serene blue waters and walk the endless white sand beaches. From Miami.
Carnival - 4-Day Bahamas from $229 per person
Description: Enjoy a wonderful 3 Day cruise to the fun-loving playground of Nassau, Bahamas. Discover Nassau, the capital city as well as the cultural, commercial and financial heart of the Bahamas. Meet the Atlantic Southern Stingrays, the guardians of Blackbeard's treasure.
NCL - Bermuda - 7 Day from $499 per person
Description: What a charming little chain of islands. Walk on pink sand beaches. Swim and snorkel in turquoise seas. Take in the historical sights. They're stoically British and very quaint. Or explore the coral reefs. You can get to them by boat or propelled by fins. You pick. Freestyle Cruising doesn't tell you where to go or what to do. Sure, you can plan ahead, or decide once onboard. After all, it's your vacation. There are no deadlines or must do's.
Holland America - Eastern Caribbean from From $599 per person
Description: White sand, black sand, talcum soft or shell strewn, the beaches of the Eastern Caribbean invite you to swim, snorkel or simply relax. For shoppers, there's duty-free St. Thomas, the Straw Market in Nassau, French perfume and Dutch chocolates on St. Maarten. For history buffs, the fascinating fusion of Caribbean, Latin and European cultures. For everyone, a day spent on HAL's award winning private island Half Moon Cay.
Celebrity - 7-Night Western Mediterranean from $549 per person
Description: For centuries people have traveled to Europe to see magnificent ruins, art treasures and natural wonders. And the best way to do so is by cruise ship. Think of it - you pack and unpack only once. No wasted time searching for hotels and negotiating train stations. Instead, you arrive at romantic ports of call relaxed, refreshed and ready to take on the world.
Holland America - Alaska from From $499 per person
Description: Sail between Vancouver and Seward, departing Sundays on the ms Statendam or ms Volendam and enjoy towering mountains, actively calving glaciers and pristine wildlife habitat. Glacier Bay and College Fjord offer two completely different glacier-viewing experiences.

| Home | About Us | Suggest-a-Site | Feedback | Contact Us | Privacy |
This page, and all contents, are © 1995-2021 by Interactive Travel Guides, Inc. and/or its suppliers. All rights reserved.
TravelPage.com is a trademark of Interactive Travel Guides, Inc.
Powered by TravelServer Software