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» Cruise Talk   » Cruise Ships   » Shore Tours vs. Booking it Yourself

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Author Topic: Shore Tours vs. Booking it Yourself
billybob
First Class Passenger
Member # 1902

posted 07-16-2001 01:03 PM      Profile for billybob     Send New Private Message      Edit/Delete Post  Reply With Quote 
My wife and I are going on the Carnival Spirit from Vancouver to Honolulu this September and I don't think I need to tell anyone how excited we are becoming.

Does anyone know if there's any type of "conflict", mainly from Carnival, if I was to book a shore excursion/s through another agency or the tour company itself, even though Carnival is offering it as a tour you can book through the ship?

I have found a web site for booking almost any type of tour imaginable on any of the Hawaiian islands for a lot less money than what the ship tours cost...and in some cases it's the exact same tour, same day, same company...same everything.

Will Carnival frown upon me booking these shore trips on my own and thus depriving them of some added $$$?? If in fact they receive additional $$$ for the amount of shore tours booked through the ship?

Any feedback would be appreciated.

Aloha


Posts: 52 | From: Massachusetts | Registered: Apr 2001  |  IP: Logged
Green
First Class Passenger
Member # 171

posted 07-16-2001 01:23 PM      Profile for Green     Send New Private Message      Edit/Delete Post  Reply With Quote 
shore time is your time - nothing to do with the Cruise Line.

Just make sure you get back on board before the ship sails.

Happy cruisin' - you'll love Hawaii


Posts: 2913 | From: Markham, Ontario, Canada | Registered: Jul 99  |  IP: Logged
Marcia
First Class Passenger
Member # 1198

posted 07-16-2001 03:33 PM      Profile for Marcia   Email Marcia   Send New Private Message      Edit/Delete Post  Reply With Quote 
Green is right, you may go on your own, with another group and any way you want. The important thing is to watch your time. If the ships shore excursion is late they will wait for you. If you are on your own and you are late, you may see the ship sailing off into the sunset. Have a wonderful cruise.
Posts: 101 | From: Hamilton, Oh. U.S.A. | Registered: Mar 2000  |  IP: Logged
Barryboat
First Class Passenger
Member # 33

posted 07-16-2001 05:27 PM      Profile for Barryboat   Author's Homepage   Email Barryboat   Send New Private Message      Edit/Delete Post  Reply With Quote 
The Cruise Line will not care if you get your own shore tours. The only caution is that you may be able to purchase the same tours, but make sure the times are the same and that they will allow you to join the tour with the people from your ship. The tour companies tailor the excursions for each ship because of the ship's schedule. Another caution is that the cruise lines choose the best tours for their passengers and there are often reason why the cruise line did not choose a certain tour. Also, something to remember, you are covered legally if some unfortunate situation happens especially if you are on a cruise line selected tour. You may be able to save money on a shore excursion buying it on your own but the savings may only be a few dollars and may create more hassel than it's worth. my advice is to stick with the tours that the cruise line offers unless you know the area. **TOUR AT YOUR OWN RISK** when not using the cruise lines excursions.

I was a shore excursions manager and can tell you that certainly there is a mark-up by the cruise line, but it's not a huge difference. For example, the Tulum Tour from Playa Del Carmen, is $70 on the ship and maybe $55 or $60 if you get the tour on your own. It's worth it to go on tours custom designed by the cruise line. On longer tours the cruise line may even throw in a box lunch.


Posts: 1851 | From: Bloomington, Minnesota (Home to the Mall of America) | Registered: Mar 99  |  IP: Logged
billybob
First Class Passenger
Member # 1902

posted 07-16-2001 08:35 PM      Profile for billybob     Send New Private Message      Edit/Delete Post  Reply With Quote 
Barryboat....I can't disagree with everything you say, but there is one particular tour on my cruise that has a HUGE price difference between the ship and how much I can book it for on my own.

I won't give the actual company name, but it is a helicopter tour...offered on the ship at $190 each.

I found a website where you can book any type of tour on any of the Hawaiian islands (www.bookithawaii.com fabulous web site by the way!)..I found the exact same tour on the same day at $150 each...wait, it gets better.

I now went to the helicopter company's web site. If I book the tour directly with them now...same day and time as the one on the ship...I get another 15% off and wind up paying $127.50 each.

This seems like a pretty significant amount to me. Maybe this is just an out of the ordinary case, I'm not sure. But it certainly was the reason that prompted me to ask my question.

You are correct on the other hand, as I am looking at identical submarine tours at another island...one through the companies web site and the other through the "book-it hawaii" web site and there's only a couple dollars difference.

A difference of a little over $120 though is one that I can't pass up. I certainly hope my other fellow passengers (who ever they may be), who happen to take the same tour as my wife and I, don't get too upset when they find out what the ship charged them compared to what I paid.

Thanks for the info. aloha


Posts: 52 | From: Massachusetts | Registered: Apr 2001  |  IP: Logged
SteveBear
First Class Passenger
Member # 1941

posted 07-16-2001 09:19 PM      Profile for SteveBear   Email SteveBear   Send New Private Message      Edit/Delete Post  Reply With Quote 
Small print on all cruise lines mentions that even tours booked through the ship are run by independent contractors and that therefore the cruise line has no responsibility or liability for what happens on the tour.
Posts: 33 | From: San Francisco Bay Area | Registered: Apr 2001  |  IP: Logged
Barryboat
First Class Passenger
Member # 33

posted 07-16-2001 09:49 PM      Profile for Barryboat   Author's Homepage   Email Barryboat   Send New Private Message      Edit/Delete Post  Reply With Quote 
Billybob, that sounds like a pretty good deal. That helicopter trip is an out of the ordinary shore excursion, I'd say go for it!

Barryboat


Posts: 1851 | From: Bloomington, Minnesota (Home to the Mall of America) | Registered: Mar 99  |  IP: Logged
Marina
First Class Passenger
Member # 1664

posted 07-17-2001 02:47 AM      Profile for Marina   Email Marina   Send New Private Message      Edit/Delete Post  Reply With Quote 
Barryboat,
the mark up for shoreexcursions is much much higher than you led us to believe. The Shoreexcursion manager does not know at what prices the cruise lines has actually purchased the tours. with the amount of pax that cruise lines like Carnival, NCL, RCCL bring each week to the ports, guaranteeing the tour companies a steady flow of bodies, the mark up is more like 100% if not more!!
SteveL states that the fine print indicates no liability by the cruise line, the tour operator is responsible. However, the crusie line will demand that the tour company has adequate insurance coverage by a prime insurance outfit. as we know how ligitious the us population tends to be, there is no fine print that can protect the crusie oine from a law suit.
As for teh helicopter ride: does the price of $127.oo include the transfer from/to the ship????????????????

Posts: 217 | From: Miami Beach, FL.USA | Registered: Nov 2000  |  IP: Logged
trailhiker
First Class Passenger
Member # 1674

posted 07-17-2001 06:44 AM      Profile for trailhiker   Email trailhiker   Send New Private Message      Edit/Delete Post  Reply With Quote 
Several years ago we booked a tour through the ship in St. Lucia. I think it was called the "Land and Sea." On the way back to the ship I got bonked on the knee by a cocoanut while I was sitting in the catarmaran minding my own business. My knee swelled by pretty bad. It had been thrown by a "Rasta man," on shore, to a kid working on the cat and I happened to be in the way. Nothing much happened other than a sore knee for a couple of months but the ship did not cover any medical expenses. Read the fine print. They are not responsible.
Posts: 46 | From: North Conway, NH 03860 USA | Registered: Nov 2000  |  IP: Logged
billybob
First Class Passenger
Member # 1902

posted 07-17-2001 07:41 AM      Profile for billybob     Send New Private Message      Edit/Delete Post  Reply With Quote 
locarno....

The $127.50 price for the helicopter ride does NOT include transportation. I have received further info from the helicopter tour company that they are located..."about a 6 or 7 minute taxi ride from the pier".

The $190 price on board ship DOES include transport though...........expensive 6 minute cab ride!!


Posts: 52 | From: Massachusetts | Registered: Apr 2001  |  IP: Logged
Green
First Class Passenger
Member # 171

posted 07-17-2001 11:52 AM      Profile for Green     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by trailhiker:
Several years ago we booked a tour through the ship in St. Lucia. I think it was called the "Land and Sea." On the way back to the ship I got bonked on the knee by a cocoanut while I was sitting in the catarmaran minding my own business. My knee swelled by pretty bad. It had been thrown by a "Rasta man," on shore, to a kid working on the cat and I happened to be in the way. Nothing much happened other than a sore knee for a couple of months but the ship did not cover any medical expenses. Read the fine print. They are not responsible.

Sorry about your knee - not fun - however the cruise line was not responsible - look at it this way - you're on a bus trip arranged by your local church - a stone comes through the window and you are hit - is the church responsible?...don't think so!

Hopefully you had insurance for your cruise which would cover illness, accident, baggage loss etc. etc.


Posts: 2913 | From: Markham, Ontario, Canada | Registered: Jul 99  |  IP: Logged
bugsykitty
First Class Passenger
Member # 1580

posted 07-17-2001 12:02 PM      Profile for bugsykitty     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by billybob:
locarno....

The $127.50 price for the helicopter ride does NOT include transportation. I have received further info from the helicopter tour company that they are located..."about a 6 or 7 minute taxi ride from the pier".

The $190 price on board ship DOES include transport though...........expensive 6 minute cab ride!!


Billybob, there are lots of reasons for differences in prices between ship's shore excursions and those you can do on your own.

It's so complicated to do some things on your own. You are paying for that complicated process spread across all of the ship tours when you choose to let them do the work of arranging the tours.

I have done some tours better on my own, and have also found a few sadly lacking when compared to what ship passengers may have received. There is no set answer as to what is better or worse.

Just consider these aspects though. What did it cost for you to arrange your own tour? Internet connect time, long distance calls, your time to do it, transportation to and from the tour place? Shouldn't the cruise line get compensation for doing those things for their passengers who wish to take ship tours?

And, consider this. Will you be able to change the time if your ship changes the days it is in the port, or if it is delayed in arrival? What if you get there and find out that the company is no longer in business? If I book a ship's tour, then THEY must worry about those things, and I don't.

I know I pay more for ship tours. I do know though that since cruise fares have dropped, that onboard revenue is what they use to make up the difference. So, if I want to take a ship sponsored tour, I should be the one paying for the overhead necessary to run the shore excursion office. If I don't take ship tours, then my lesser fare is not paying for their services.

When a tour company contracts with the ship, who is paying to put out those slick brochures that come with my tickets? Not the tour company -- but the ship. The tour company doesn't need to heavily advertise their services if they are routinely running cruise ship tours, with ready-made customers.

I have found big differences, and little ones. Sometimes the best operators of the adventurous tours are completely committed to the cruise lines, and as an individual I have no access to them. This happened to us in Alaska. Glacier Point Wilderness Safari was completely booked every day by three or four cruise lines. No room on their tours for an individual to book.

I have seen the shore tour folks do lots to make my experience better. I have had refunds when tours weren't carried out to the description -- due to weather or broken equipment.

And, I have seen irresponsible behavior by some independents, that leads me to be wary of booking with people. What if your snorkle boat isn't really seaworthy or if the company has no liability insurance, or they have poor maintenance like one we saw in Roatan, whose bus broke down on the way to the snorkle site?

I have seen independent operators take people out to Sting Ray sandbar in Grand Cayman when the ship tours have been canceled, then watched injured people get off the little boats returning that day after being battered by rough seas when trying to re-enter the boat after swimming with the rays. People have drowned on these excursions. I want the cruise line to hire reputable operators that THEY have checked out sufficiently. If it's my life in a plane or boat or copter, I want something other than an internet site as the link to the soundness and "worthiness" of the provider.

My husband and I always take one or two "high end" ship sponsored excursions, where we most definitely get our money's worth. They are usually adventurous trips, and well worth the cost.

When we just want to sightsee, we hire a car, or a taxi, or take a cheaper tour UNLESS the country we are visiting has language differences, or may have barely functioning cars and vans. St. Lucia is a case in point. Very hilly, and some independents may not have working air conditioning, or worse yet, their brakes aren't too great. Just walking off the ship and grabbing the first independent operator may land you in the hospital.

I guess what I'm trying to say is that the differences in price don't always bother me if the excursion is worth it to me. The cruise lines need to cover their expenses and make a profit to stay in business. If everything they provided to you was losing money, then they will go the way of Premier, Regency, Dolphin, etc, etc. I'll pay for quality when I think it benefits me.

As for your tour in Hawaii, if you have lots of time in port and can do it independently, than go for it. Just don't cut your time too closely.

Cheers


Posts: 17 | From: Columbia MD USA | Registered: Sep 2000  |  IP: Logged
KansasK
First Class Passenger
Member # 1758

posted 07-17-2001 02:04 PM      Profile for KansasK   Email KansasK   Send New Private Message      Edit/Delete Post  Reply With Quote 
We are leaving this Friday for a two day stay in San Juan, PR, and then will board the Monarch of the Seas on Sunday for a seven day cruise. We learned to scuba dive last spring and plan to dive while on the cruise.

The cruise line offers two opportunities to dive at two of the island stops, and the cost they give is about $10.00 more than the dive shops we found on the web. The equipment rental is higher than the dive shops, but not excessively. We wanted to dive at St. Lucia and contacted a dive shop there, because the cruise booklet did not list diving as an excursion choice. The dive shop told us to book this through the cruise line because they pick up divers at our ship for the cruise line excursion. This was not listed in our booklet as an excursion, but we guess we will see it when we get the actual sign-up listing on board. The dive shop was located about an hour away, so we would have taken a taxi and probably paid the same or more in the end, including all costs.

We like the fact that the cruise line waits for the excursions that run late, at least they did in San Juan last year. Getting picked up at the ship is a plus, too.

There are other deals that might be better by contracting with an on land excursion company, but we were pleasantly surprised about the ship's diving excursion costs. Three days and counting! : )


Posts: 126 | From: Overland Park, Kansas USA | Registered: Jan 2001  |  IP: Logged
Barryboat
First Class Passenger
Member # 33

posted 07-17-2001 02:59 PM      Profile for Barryboat   Author's Homepage   Email Barryboat   Send New Private Message      Edit/Delete Post  Reply With Quote 
Lacarno, I was saying that the difference was not that great between what the tour operator offers their tours for and what the cruise line offers the same tour for. I know that the shore excursions are marked up pretty high, but the difference in doing the tour on your own or with the cruise line is not that great usually.

I worked closely with the tour operators in the Mexican Riviera to develop new tours so I know what the mark up is, but you have to remember there is a LOT of planning involved in putting a shore excursion together. Bus or boat rental or operational fees, Fuel costs, tour guides, license, etc. The mark up is not often as much as you may think...because it costs a lot to put on some tours.

By the way I liked what Bugsykitty had to say.


Posts: 1851 | From: Bloomington, Minnesota (Home to the Mall of America) | Registered: Mar 99  |  IP: Logged
lillian
First Class Passenger
Member # 669

posted 07-17-2001 05:11 PM      Profile for lillian   Email lillian   Send New Private Message      Edit/Delete Post  Reply With Quote 
We always book our tours with the ship. Somehow I feel more comfortable about it.

On one occasion our tour vehicle developed transmission problems, and it took a long time for a replacement to come. The ship waited for us, and also refunded our cost.

Another time on a small yacht in Jamaica, and going towards Dunn River Falls, almost everyone went to the side of the Falls, and the yacht somehow tipped over, spilling people in the water. Many people lost some of their belongings, etc. No one was hurt though.

The Cruise Director got involved in making a claim for everyone that lost articles.

This way if I am on a ship tour, I do not worry about the time, and getting back before the scheduled sailing.


Posts: 95 | From: Hamilton, Ontario, Canada | Registered: Jul 99  |  IP: Logged
neviboy
First Class Passenger
Member # 1527

posted 07-24-2001 05:50 PM      Profile for neviboy   Email neviboy   Send New Private Message      Edit/Delete Post  Reply With Quote 
The advantage of finding ones own excursions is freedom, regardless of cost, which are usually cheaper. Time spent in a busload getting on and off the bus adds up. And you can't stop the bus because you spot something interesting.
neviboy

Posts: 75 | From: Pompano Bch. Florida. USA | Registered: Aug 2000  |  IP: Logged
ocngypz
First Class Passenger
Member # 1555

posted 07-24-2001 09:09 PM      Profile for ocngypz   Email ocngypz   Send New Private Message      Edit/Delete Post  Reply With Quote 
More and more shore-ex operators are refusing bookings from cruiseships pax if the operator has a contract with the ship.
So just because your booking is accepted over the internet, doesn't mean they will confirm your booking once they find out you're a ships' passenger.

Just a little inside: I'm a wholesaler.. and we've been changing our tour contracts with our suppliers to reflect these changes.


Posts: 343 | From: Newport, RI USA | Registered: Sep 2000  |  IP: Logged

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