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» Cruise Talk   » Cruise Ships   » Summit and Infinity will cancel some sailings

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Author Topic: Summit and Infinity will cancel some sailings
geno-r
First Class Passenger
Member # 931

posted 03-20-2002 03:34 PM      Profile for geno-r   Email geno-r   Send New Private Message      Edit/Delete Post  Reply With Quote 
Just read on Celebrity's web site that both the Summit and Infinity will have to go into dry dock in the Bahamas to have repairs made to their proplusion pods.
Posts: 549 | From: Mt. Pocono,Pa. Usa | Registered: Nov 1999  |  IP: Logged
joe at travelpage
Administrator
Member # 622

posted 03-20-2002 04:12 PM      Profile for joe at travelpage   Author's Homepage   Email joe at travelpage   Send New Private Message      Edit/Delete Post  Reply With Quote 
Here's the official word...

MIAMI - March 20, 2002 - Celebrity Cruises will send two ships, Summit and Infinity, into unscheduled drydocks March 29 and April 13, respectively, to repair propulsion pods. Both ships are operating safely today but at a lower cruising speed.

Summit will cancel a March 29 sailing from Fort Lauderdale, and an 11-night cruise April 8 will be shortened to a seven-night sailing April 12. Guests on the shorter voyage will receive a 50-percent refund.

Infinity will miss her April 13 and 20 sailings from San Juan. In addition, Infinity will modify two itineraries. The April 6 sailing, originally a roundtrip from San Juan, now will originate in San Juan and terminate in Fort Lauderdale. The April 27 Transcanal sailing, originally from San Juan to San Diego, now will operate from Fort Lauderdale to San Diego.

The problem with the pods involves ball-bearing units that are wearing out prematurely. Consequently, ships must reduce their cruising speed, potentially falling behind schedule on port calls. By making repairs as soon as possible, Celebrity will avoid further changes in itineraries.

Both ships will be drydocked at the Grand Bahama Shipyard in Freeport, Bahamas.

"Disrupting a guest’s vacation experience is not the business we are in, and this announcement is painful for all of us, " said Celebrity President and Chief Operating Officer Jack Williams. "The ships are operating safely, but unless these repairs are made, we cannot guarantee the integrity of our advertised itineraries."

Guests booked on the cancelled sailings will receive a full refund and a voucher for a 50-percent discount on any seven- to 15-night Caribbean, Transcanal or Hawaii cruise, originating before May 31, 2003, excluding Christmas and New Year’s 2002 sailings.

Travel agents will have their original full commission protected, plus a $50 rebooking fee per booking when their clients reschedule their cruise.

Celebrity has established a special Help Desk to assist guests and travel agents with rebooking, air transportation and other issues. That toll free number is 1-888-305-4626.


Posts: 29976 | From: Great Falls, Virginia | Registered: A Long Time Ago!  |  IP: Logged
Jekyll
First Class Passenger
Member # 1878

posted 03-20-2002 04:15 PM      Profile for Jekyll   Email Jekyll   Send New Private Message      Edit/Delete Post  Reply With Quote 
"MIAMI -- Celebrity Cruises will send the Summit and the Infinity into unscheduled drydocks to repair the ships' propulsion pods.
A March 29 sailing on the Summit and April 13 and 20 sailings on the Infinity have been cancelled.
In addition, a 12-day cruise on the Summit April 8 will be shortened to a six-day cruise. The Infinity's April 6 and April 27 itineraries have been modified with new port calls.
Clients booked on the cancelled sailings will receive a full refund and a 50% discount on a future cruise; clients booked on the April 8 Summit cruise will receive a 50% refund.
Agent commissions will be protected, the line said.
Celebrity said ball-bearing units in the pods were showing premature wear; the ships currently are operating safely, albeit at a lower cruising speed."

I have also been told by Celebrity that for guests who booked their own air, Celebrity is going to issue a letter to the airlines to try to reduce/ elminate any charges/ penalties but with no promises.

The Apr 8 Summit itinerary is now 7 days leaving 12 April: FLL to Grand Cayman, Cozumel, Key West, Nassau, FLL

The April 6 Infinity itinerary: SJU - St. Thomas, Antigua, St. Maarten, Nassau ending in FLL.

The april 27 Infinity itinerary is now: FLL - Cartagena, Panama Canal, Punta Arenas, Acapulco, Cabo San Lucas and then San Diego.

Hope this helps everyone.


Posts: 1524 | From: Nowhere | Registered: Mar 2001  |  IP: Logged
Jekyll
First Class Passenger
Member # 1878

posted 03-20-2002 04:39 PM      Profile for Jekyll   Email Jekyll   Send New Private Message      Edit/Delete Post  Reply With Quote 
Haha - Joe - looks like we were both posting simultaneously!
Posts: 1524 | From: Nowhere | Registered: Mar 2001  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 03-20-2002 05:15 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
These so called 'Hi-Tech' Pods are not proving to be too reliable, are they? This is not the first time that they have had mechanical failures.

Will the QM2 have the same type of pods? I wonder how they will stand up to the rigors of the North Atlantic?


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 03-21-2002 10:51 AM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
Malcom, I do not know what is going on here, but I have my suspicions. My computer is far too slow for me to track back over the material on this subject, which I have read in past months..perhaps you can do this...

...but. As I recall it, there are two different "pod" concepts. One is the "Azipod", as fitted to "Millenium." The other is the "Mermaid Pod" which is to be fitted to QM2.

Each is a patented offering by competing shipyards, I believe.

I do not know the technical differences, but one might inquire as to whether the "azipod" design is the culprit in this instance, since troubles have been reported before, as I remember.

Is the competing "Mermaid Pod" operational on any ships at this time?

Food for thought.


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
Thad
First Class Passenger
Member # 1224

posted 03-21-2002 01:31 PM      Profile for Thad   Email Thad   Send New Private Message      Edit/Delete Post  Reply With Quote 
Actually Cambodge, the Millenium class has Mermaids, as they were built in France. The ships built in Finland have the Azipod units. The QM2 is being built at the same shipyard as the Millenium class, and would I think have the same system.

Thad


Posts: 1967 | From: Boston, MA | Registered: Apr 2000  |  IP: Logged
gohaze
First Class Passenger
Member # 586

posted 03-21-2002 01:43 PM      Profile for gohaze   Email gohaze   Send New Private Message      Edit/Delete Post  Reply With Quote 
Weren't those the two that had to have their aft ends modified because of the water-flow problems?
...peter

Posts: 1909 | From: Vancouver.BC | Registered: Sep 99  |  IP: Logged
cruisemole
First Class Passenger
Member # 2459

posted 03-22-2002 07:33 AM      Profile for cruisemole   Email cruisemole   Send New Private Message      Edit/Delete Post  Reply With Quote 
Azipods are great in theory but in practice the gremlins havent been exterminated yet.

CCL are concerned about the problems and are looking into them on the QM2.


Posts: 343 | From: dear ol'blighty | Registered: Sep 2001  |  IP: Logged
sylvia
First Class Passenger
Member # 916

posted 03-23-2002 08:13 AM      Profile for sylvia     Send New Private Message      Edit/Delete Post  Reply With Quote 
Our family is scheduled to take the Millenium this summer. Does this ship have the same pods and problems? We had heard that Celebrity was having trouble with this "class" but didn't see anything about the ship we are taking.
Posts: 36 | From: Atlanta, GA, USA | Registered: Nov 1999  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 03-23-2002 08:35 AM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
Potential problems with "pods!"

On conventionally powered ships, if something goes wrong in the engine room, there are technical types aboard who can attend to it.

Only the propellors ("screws" if you will) are outside - everything is presumably accessible.

But with the pods, the main propulsion component, the electric motor, is outside in the pod. That you cannot see to on the voyage, or even in the water (unless there is a strange component on the ship of which I am unaware).

I remember in the days of long-distance propellor aircraft, when the controlable-pitch propellor went bad - ran away, froze, something, results can range from dicey to catastrophic.

[As an aside, part of our current reluctance to fly was an experience with an engine-fire and a runaway prop on a "Connie" on a Transpacific Flight experienced by my wife on her return from Japan in 1957. She made it, but it was not fun. It was almost an exact replay of the script of "The High and the Mighty" for vintage film buffs]

But anyhoo, if it's out there, you cannot fix it.

Such pods are similar to the power nacelles on Malcom's beloved hovercraft SRN-4s. They spin and they swivel. But on the hovercraft, you can at least get at it to fix it!

[ 03-23-2002: Message edited by: Cambodge ]


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
gohaze
First Class Passenger
Member # 586

posted 03-23-2002 09:58 AM      Profile for gohaze   Email gohaze   Send New Private Message      Edit/Delete Post  Reply With Quote 
Apparently the problems are not with the motors in the pods. It's the seals.
...peter

Posts: 1909 | From: Vancouver.BC | Registered: Sep 99  |  IP: Logged
gohaze
First Class Passenger
Member # 586

posted 03-27-2002 09:57 AM      Profile for gohaze   Email gohaze   Send New Private Message      Edit/Delete Post  Reply With Quote 
Evidently not the seals this time but the ball races which they swivel on.
...peter

Posts: 1909 | From: Vancouver.BC | Registered: Sep 99  |  IP: Logged
jewelybeth
Just Boarded
Member # 2927

posted 03-27-2002 12:26 PM      Profile for jewelybeth     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by geno-r:
Just read on Celebrity's web site that both the Summit and Infinity will have to go into dry dock in the Bahamas to have repairs made to their proplusion pods.

Unfortunately, I was scheduled to be on the Infinity April 20th sailing which is now cancelled. Re-booking seems to be a problem with not too many available options for April/May. Don't know if I should feel upset about losing my vaction this year or what. I feel pressured to make a quick decision on something (like today!) because I'm told everything will be booked. Not very happy.


Posts: 1 | From: Chantilly, VA | Registered: Mar 2002  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 03-27-2002 04:34 PM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
Take "Galaxy" out of nearby Baltimore!

Same line, probably some rebooking advantages.


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
Gerry
First Class Passenger
Member # 168

posted 03-27-2002 04:41 PM      Profile for Gerry     Send New Private Message      Edit/Delete Post  Reply With Quote 
"Azipod" & "Mermaid" are trade names. Azipods are made by ABB and Mermaids are made by Rolls Royce owned Kamewa who do the pods themselves, the propellers and the mechanical parts and Alstom who produce the electrical part.
They can be maintained at sea to a degree as you can climb down inside them.

Posts: 315 | From: Miami, Florida, (originally from UK) | Registered: Jun 99  |  IP: Logged
Britanis
First Class Passenger
Member # 2912

posted 03-27-2002 09:02 PM      Profile for Britanis   Email Britanis   Send New Private Message      Edit/Delete Post  Reply With Quote 
Even before the QM2 contract was signed, there had been problems reported with the MerMaid pods- surely Cunard took all this into account when they chose to use this system?
Posts: 944 | From: Philadelphia, USA- former home of International Merchantile and Marine Co. | Registered: Mar 2002  |  IP: Logged

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