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» Cruise Talk   » Cruise Ships   » PRIDE OF ALOHA cancels three nights of previews (Page 1)

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Author Topic: PRIDE OF ALOHA cancels three nights of previews
eroller
First Class Passenger
Member # 1649

posted 06-17-2004 04:56 PM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
Burnt out?? Interesting. Crews on foreign flagged ships are "burnt out" all the time. 16 hour days seven days a week. It's all part of the job and they know this. I have never heard of a cruise being canceled because of "crew fatigue". I would go as far to say it may be a first ever in the modern day cruise industry.

Could NCL America have painted a more glamorous picture of shipboard life then reality? As these crew members are US citizens they are in an entirely different situation then foreign flag crew members. If they leave the ship chances are they can get a better job on shore with better working conditions and higher pay. This is not the case with foreign flag crew members as usually the ship equals a better life (and much better pay) then they have back home. I'm certain NCL America must have thought of this?

One thing is for certain. NCL America has seen more than it's share of problems since the venture was originally announced. I wish them luck but it seems the odds are against them.

Ernie


From Seatrade Insider:
===========================
Pride of Aloha cancels three nights of previews
17/6/2004

NCL America canceled Pride of Aloha’s two-night San Francisco travel agent cruise ‘in order to give the crew a well-deserved rest’ in preparation for the 12-day trans-Pacific cruise to Hawaii and arrival into Honolulu on July 2.
A one-night party cruise in Honolulu on July 2 was also canceled ‘to add to the crew’s opportunity to recharge’ prior to the start of the regular service in Hawaii on July 4, NCL America said in a statement.

NCL apologized to travel agents and passengers while also commending the crew for ‘an outstanding job.’ The company said its crew has been working ‘around the clock’ to launch the US-flag product. The statement also noted that the crew went through ‘a very intense drydock,’ which was completed on June 7. During several weeks of work in San Francisco, the former Norwegian Sky was converted into Pride of Aloha.

Since the drydock, Pride of Aloha has undertaken two revenue cruises, a two-night inaugural cruise from Los Angeles and various travel agent luncheons on the West Coast. ‘The crew is a critical element in the success of the company’s new operations, and therefore, NCL America has decided to forego the two-night cruise to provide them with an opportunity to re-energize prior to the start of our seven-day interisland Hawaii cruise itineraries following the trans-Pacific crossing,’ the statement said.


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
RANGERVR6178
First Class Passenger
Member # 3946

posted 06-17-2004 05:05 PM      Profile for RANGERVR6178   Email RANGERVR6178   Send New Private Message      Edit/Delete Post  Reply With Quote 
There you have it!
Posts: 243 | From: Sarasota, Florida | Registered: Jun 2003  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 06-17-2004 05:07 PM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
Most have probably seen those T-shirts:

"Flogging will continue until ship's morale improves."

Hmmmmmmm, makes you wonder does it not?


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
Maasdam
First Class Passenger
Member # 3858

posted 06-17-2004 05:12 PM      Profile for Maasdam   Author's Homepage   Email Maasdam   Send New Private Message      Edit/Delete Post  Reply With Quote 
My goodnes me. What have happen a/b ship. That the crew must rest. They have not even started with the longer voyages.

The drydock was intensif my god and al those other crews a/b other ships Bahamian, Panam, Brittish, Italian, German, Dutch flagged must they rest after a docking period. Even the ships wich have past a intensif refit.

Believing that the problems with the crew wriiten in other topics are just real. And that NCLA take the chanse to do something on this problem before the real work begins.

I think the competitors have fun and make jokes about this news. Its a bad very bad start fore NCLA


Posts: 4695 | From: Rotterdam home of the tss. Rotterdam. | Registered: May 2003  |  IP: Logged
Ðraikar
First Class Passenger
Member # 1153

posted 06-17-2004 05:22 PM      Profile for Ðraikar   Email Ðraikar   Send New Private Message      Edit/Delete Post  Reply With Quote 
If its true about the crew it sounds more like they don't want to be there and don't take pride in there work.
Posts: 1710 | From: USA, New York | Registered: Mar 2000  |  IP: Logged
linerguy
First Class Passenger
Member # 4289

posted 06-17-2004 05:31 PM      Profile for linerguy     Send New Private Message      Edit/Delete Post  Reply With Quote 
So the crew needs a rest huh? Well boo-friggin'-hoo. Perhaps NCLA should have thought about scheduling a little better. But then again, NCL is notorious for making lousy business moves.

Does this mean that every month they're going to cancel a sailing because the crew is stressed out?

Wait 'til the real fun begins ... they have no idea what's about to hit 'em.

Russ


Posts: 1486 | From: Bright, Indiana | Registered: Dec 2003  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 06-17-2004 05:52 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
I can’t imagine a cruise line worrying about tied staff - their always tired!

The ‘truth’ is probably that the staff were so poorly trained in the first place, that NCL have cancelled the previews in order to try and get them up to par.

Providing bad service for Travel Agents would be suicide!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
PamM
First Class Passenger
Member # 2127

posted 06-17-2004 06:02 PM      Profile for PamM   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
It is indeed suspect. I'm not sure it's poor training though Malcolm, didn't Chrisrotlmacin say the POA crew had been training for a long time? [Weren't some training on Norway too at LW?] Perhaps it's because they didn't quite realise what hard work it would be & not being used to that amount of slog & the long hours involved, once things got under way for real, upped and left [best jump ship while still on the mainland otherwise a costly airfare would need to be purchased?]
I don't know really, but it seems very odd to cancel TA jaunts to see the ship.
Pam

Posts: 12176 | From: Cambridge, UK | Registered: Jun 2001  |  IP: Logged
eroller
First Class Passenger
Member # 1649

posted 06-17-2004 06:18 PM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
If NCL were smart they would have come up with a mechanical reason to cancel the TA preview cruises (and I'm sure NCL is not beyond this). Something to do with the recent dry-dock. They would have avoided the PR mess they now face, and the added scrutiny of the US crew by the public and press.

Ernie

ps - having worked onboard ship myself as well as being a frequent passenger on many lines, I have never seen a cruise line that was concerned about the crew being tired before. The basic rule ... if you can't cut it, see ya! Certainly canceling a cruise because of it is unprecedented. I've also done dry-docks before. Many times the work is actually less as the crew gets massive shore leave as trained tradesman have invaded the ship. Many times the ship does not even have full power while in dry-dock so the crew is put up at hotels. Not sure what the case was with POA?

[ 06-17-2004: Message edited by: eroller ]


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 06-17-2004 06:43 PM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
It sounds like a horrible job. If it paid well, I guess people would put up with it but with the constant demand for lower cruise fares, how can it? Even when you work as an airline crew member in the USA, you have certain legal rest periods, otherwise you would just collapse. Must make the crew long for the good old days when on a Transatlantic run, you would be docked in NYC for days on end before the return voyage. Of course, the work ethic in the States is different compared to that of a generation ago. When I was a kid here in Southern Calfornia in the 1970s, you had paper routes, mowed lawns, held a part time job etc. now the kids I know just play computer games and hang out expecting an allowance-Times they be a chang'in.
Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
Ðraikar
First Class Passenger
Member # 1153

posted 06-17-2004 07:02 PM      Profile for Ðraikar   Email Ðraikar   Send New Private Message      Edit/Delete Post  Reply With Quote 
They should have said they needed to repaint the ship, not far from the truth since I seen one photo with paint flaking off.
Posts: 1710 | From: USA, New York | Registered: Mar 2000  |  IP: Logged
Marlowe
First Class Passenger
Member # 1632

posted 06-18-2004 01:44 AM      Profile for Marlowe   Email Marlowe   Send New Private Message      Edit/Delete Post  Reply With Quote 
I am 100% in belief that the crew's "rest" was for some emergency retraining! Using the excuse that the crew was all done in I feel was to try to explain why the service was so shyttie to date.

Now, the big question I have is how does NCL motivate them to perform...use sticks and they're gone, but what carrots can they offer?


Posts: 414 | From: mt. vernon, wa, usa | Registered: Oct 2000  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 06-18-2004 04:16 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Marlowe:
I...use sticks and they're gone, but what carrots can they offer?

Money always works!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
eroller
First Class Passenger
Member # 1649

posted 06-18-2004 11:00 AM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
I'm just curious if NCL plans to cancel a cruise every time the crew gets a little tired and acts up? If so, then I predict a lot of canceled cruises.

So what is the crew going to do during this extended time off in San Francisco? Party of course! They are going to go out and get completely trashed just like crews do all over the world. My point is I wouldn't exactly call it "rest". They will probably come back to work even more worn out then before the time off.

Ernie


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 06-18-2004 11:46 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by eroller:
They are going to go out and get completely trashed just like crews do all over the world. My point is I wouldn't exactly call it "rest".

No Ernie, it's called a 'vacation'!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
gpcruisedude
First Class Passenger
Member # 3533

posted 06-18-2004 09:25 PM      Profile for gpcruisedude   Email gpcruisedude   Send New Private Message      Edit/Delete Post  Reply With Quote 
Despite what may seem a little odd NCL is acting on their own views and others too Im sure, and Malcolm is right if they have to cancel cruises for travel agents then thats an excellent move, cause like Malcolm said a T.A. cruise could be disastrous if the crew has problems and everything is not up to par!!
Posts: 865 | From: Grande Prairie,Alberta | Registered: Dec 2002  |  IP: Logged
eroller
First Class Passenger
Member # 1649

posted 06-18-2004 09:31 PM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by gpcruisedude:
Despite what may seem a little odd NCL is acting on their own views and others too Im sure, and Malcolm is right if they have to cancel cruises for travel agents then thats an excellent move, cause like Malcolm said a T.A. cruise could be disastrous if the crew has problems and everything is not up to par!!


Even more important then travel agents is having the crew and ship in fine shape for paying passengers.

Ernie


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
chrisrotlmacin
First Class Passenger
Member # 4531

posted 06-18-2004 11:11 PM      Profile for chrisrotlmacin   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Unoficial from my point of wiew whatever is the reason to cancell the cruise is a good one. 12 days to Hawaii will be fun for them. Many sea days
I am wonder when will be the day to see a ship named Pride of Romania .

[ 06-18-2004: Message edited by: chrisrotlmacin ]


Posts: 233 | From: Romania ,the home country of Dracula and with the best cruise crew in the world | Registered: Mar 2004  |  IP: Logged
eroller
First Class Passenger
Member # 1649

posted 06-18-2004 11:27 PM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by chrisrotlmacin:
Unoficial from my point of wiew whatever is the reason to cancell the cruise is a good one. 12 days to Hawaii will be fun for them. Many sea days
I am wonder when will be the day to see a ship named Pride of Romania .

[ 06-18-2004: Message edited by: chrisrotlmacin ]


Just FYI, the 12-day transpacific cruise was not canceled. Only the 2-day travel agent preview cruise, and then a cruise to no-where once the ship arrives in Hawaii.

NCL is trying buy off passengers on the transpacific cruise to reduce the capacity.

This entire saga continues to grow more and more interesting. There is a great thread four pages long on that other cruise message board that shall remain nameless. What is so interesting is that NCL's Public Relations Department has made a couple posts to the board which in itself is bizarre, but what is really crazy is their posts have made things even worse! It's a PR disaster, but certainly interesting that NCL reads the message boards.

Ernie


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
chrisrotlmacin
First Class Passenger
Member # 4531

posted 06-18-2004 11:28 PM      Profile for chrisrotlmacin   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Reply on :
They are going to go out and get completely trashed just like crews do all over the world
What make you have that opinion ? Maybe you don't know even if is a port day and probly you been drinking not on board ,they do random alchool tests 24/7 and even 2-3 beers for same people is enough to be history . The old days are gone dude when rum was drunken by old sailors.Dosen't matter where are you from,what is your position,NCL is verry strict on regulations about alchool level allowed in blood, i see crew members getting fierd for crossing the limit and belive me POA will not be expted of that roules. So think about something alse .

Posts: 233 | From: Romania ,the home country of Dracula and with the best cruise crew in the world | Registered: Mar 2004  |  IP: Logged
chrisrotlmacin
First Class Passenger
Member # 4531

posted 06-18-2004 11:42 PM      Profile for chrisrotlmacin   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Question : what is the maximum ammount of time the U.S.A. seamens union limits the ammount of working hours on board of U.S. flag ships ? per week .
Posts: 233 | From: Romania ,the home country of Dracula and with the best cruise crew in the world | Registered: Mar 2004  |  IP: Logged
eroller
First Class Passenger
Member # 1649

posted 06-18-2004 11:50 PM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by chrisrotlmacin:

What make you have that opinion ?


I have that opinion because that was my experience when I was a crew member. Sorry it's not that way on NCL. Sounds like they have taken all the fun out of working onboard, but I heard this happened at NCL when Star took over.

Basically the ship will be sitting in San Francisco for two days with no passengers and no work to do. NCL has announced this will be free time for the crew to do as they please. Being American and having been young once, I know they will be hitting the town and having a great time. Does this mean drinking? Absolutely! ..... regardless of what NCL's rules are while onboard the ship. This is their free time and I'm certain NCL will turn the other cheek. I also don't think NCL can afford to lose anymore US crew members.

Sorry you feel differently.

Ernie


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
chrisrotlmacin
First Class Passenger
Member # 4531

posted 06-19-2004 12:31 AM      Profile for chrisrotlmacin   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
As i said earlier old times are gone .Not only NCL but also the other major companies made the roules on board much strict since the large ships apear .
Years a go (other company not NCL) you cud have 10-15 beers in one night and no one will say to you nothing if you walked straight, ironically if you failed accidentaly on the stairs even if you had a glass of whater you cud get a written warning .If that is the fun you talk about i am sorry but is not much left . Crew bar/disco is still there , and we still have fun .
I don't know how NCL was before Star took over NCL , personally i head a good time with them till new and i hope in the future also .

Posts: 233 | From: Romania ,the home country of Dracula and with the best cruise crew in the world | Registered: Mar 2004  |  IP: Logged
Globaliser
First Class Passenger
Member # 4153

posted 06-19-2004 08:14 AM      Profile for Globaliser     Send New Private Message      Edit/Delete Post  Reply With Quote 
Morale certainly took a big knock when the new alcohol rules came in on NCL, although what I have been told was that it was more to do with the crew's actual response to the fire on board the Norway than any theoretically-based decisions imposed from Star.

I've been wondering whether NCL America was going to impose the same limits on their crew, particularly after reading the reports (true or not) about the PoA crew going back to the ship with beers still in their hands. But at the end of the day, even labour is a market in which the laws of supply and demand still apply. The supply for PoA being artificially restricted by the US flagged-ship and intended itineraries, NCL must have less room to manoeuvre.


Posts: 1869 | From: UK | Registered: Sep 2003  |  IP: Logged
PamM
First Class Passenger
Member # 2127

posted 06-19-2004 04:51 PM      Profile for PamM   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Globaliser:
Morale certainly took a big knock when the new alcohol rules came in on NCL, although what I have been told was that it was more to do with the crew's actual response to the fire on board the Norway than any theoretically-based decisions imposed from Star.

Surely even when off-duty aboard, every crew member is technically on-call should there be an emergency. I don't think I'd want a drunk crew member in charge of my muster station, standing on the stairwells directing people, or tackling a fire.

I would have thought that all crew when sailing with passengers aboard should at all times have an alcohol blood level below some limit, maybe akin to that for driving? Similar to on-call drs, firemen etc. many other jobs too for various reasons, even when I used to take home certain keys from work, I could be called out 24/7 by the police if they were required in an emergency. I would have been fired on the spot if I ever had to admit to not being able to get them anywhere as I'd drunk too much to drive. All part of the job.

But when in port/dry dock, with no pax aboard, and off duty, a different matter I think.

Pam


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