Cruise Talk: Princess Website

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Author

Topic: Princess Website

JoeO
First Class Passenger
Member # 224

posted 06-18-2001 04:51 PM

Anyone have a clue or care to comment on why Princess' website is so far behind the times?

They still show year 2000 cruise-dates and show nothing beyond September 2001 for many (if not all) ships.

They are one of the few major lines which show neither prices nor deck plans.

Very, very uninformative!

Posts: 93 | From: St Aaugustine, Fl., U.S.A. | Registered: Dec 98 | IP: Logged

BigUFan
First Class Passenger
Member # 1382

posted 06-21-2001 03:53 PM

Could be a work in progress. Carnival's site had been crying for an update for the longest time, too. I don't think Princess is in any real trouble financially, so they might just be in the process of a major redesign effort.

Posts: 904 | From: Orlando, FL | Registered: Jun 2000 | IP: Logged

JoeO
First Class Passenger
Member # 224

posted 06-21-2001 04:49 PM

BIGU....Thanks for the reply.
I didn't think Princess was in trouble.

More likely disinterested in providing info over the Web. I think they'd just rather we did our research via their brochures and TAs.
After all, they never did have website info re: rates and deck plans/cabin availability.

Posts: 93 | From: St Aaugustine, Fl., U.S.A. | Registered: Dec 98 | IP: Logged

BigUFan
First Class Passenger
Member # 1382

posted 06-22-2001 12:38 PM

Yeah, that's something they should build into the site, however it may be that they're not necessarily interested in taking bookings over the web, or maybe they don't have the supporting IS infrastructure in place just yet. They do have a shore excursion booking engine, which I've actually just taken advantage of myself for my upcoming Alaska cruise. A word of warning, however: the excursion engine may not be compatible with all computer platforms. Friends of ours who are joining us on the cruise attempted to book their excursions, and they received errors indicating that some garbage characters had been entered into a given field, when in reality they had entered the number "2." They're using an iMac, whereas, we're using (being enslaved by?) that "other" OS from Redmond, WA. I don't know what browser they were using, though.

[ 06-22-2001: Message edited by: BigUFan ]

Posts: 904 | From: Orlando, FL | Registered: Jun 2000 | IP: Logged

whatley trio
Just Boarded
Member # 2139

posted 06-26-2001 04:52 AM

Their web site may be a little behind, however have you seen the neat screensaver that they have for free?

Posts: 5 | From: DFW - Texas | Registered: Jun 2001 | IP: Logged

titanicsteve
First Class Passenger
Member # 2142

posted 06-26-2001 03:51 PM

Yeah I really agree Princess need to do something major with their website and so to do Carnival!!!!! For such a sucessfull company I think that their website lets them down big time! I cant even get a brochure on it? I think that the best cruise ship website it Cunard's.. it's very classy and elegant like their ships!! Big thumbs up to them but not to Carnival..... sorry!

Posts: 510 | From: Ireland (near Titanic birthplace!!) | Registered: Jun 2001 | IP: Logged

JoeO
First Class Passenger
Member # 224

posted 06-26-2001 08:53 PM

Thanks all for the responses.

I spend most of my cruise-searching-time at Celebrity's, RCI's and HAL's websites. They have the best information re: prices, cabin availability, deck plans,etc.

Posts: 93 | From: St Aaugustine, Fl., U.S.A. | Registered: Dec 98 | IP: Logged

BigUFan
First Class Passenger
Member # 1382

posted 06-28-2001 09:35 AM

I have additional evidence that the Princess web site creates problems for Mac users. Another individual (also a Mac user) in my group was attempting to book his excursions online and encountered the same sort of character corruption errors. So Mac users, beware! I wonder how well it works under Linux, though.

Posts: 904 | From: Orlando, FL | Registered: Jun 2000 | IP: Logged

SailMom
First Class Passenger
Member # 1807

posted 07-02-2001 10:53 AM

Hi-
Anybody notice the new Princess website?? I logged on today and found it to be totally new and different. Haven't had time to really check it out though but thought the timing ironic after these posts!

Posts: 33 | Registered: Feb 2001 | IP: Logged

Green
First Class Passenger
Member # 171

posted 07-02-2001 04:52 PM

Here's what I received when I logged on -
17:00 EDT

"Server Error
This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log. "

Posts: 2913 | From: Markham, Ontario, Canada | Registered: Jul 99 | IP: Logged

JoeO
First Class Passenger
Member # 224

posted 07-02-2001 10:20 PM

Just checked out the new Princess website and although it's improved I wpould hope there's more to come.
Still lacking are:

1. deck plans
2. prices
3. cabin availability

So, when you find a cruise which may interest you there's still no information for comparisons.

Posts: 93 | From: St Aaugustine, Fl., U.S.A. | Registered: Dec 98 | IP: Logged

titanicsteve
First Class Passenger
Member # 2142

posted 07-08-2001 02:51 PM

Heeeeeeey you guys I think that Princess were reading our comments!! I have just checked out the new site they have! Ok maybe a bit white and bare but it is a BIG improvement!! NEW WEB CAMS ALSO !!!!

Posts: 510 | From: Ireland (near Titanic birthplace!!) | Registered: Jun 2001 | IP: Logged

Green
First Class Passenger
Member # 171

posted 07-08-2001 03:31 PM

quote:
Originally posted by titanicstef:
Heeeeeeey you guys I think that Princess were reading our comments!! I have just checked out the new site they have! Ok maybe a bit white and bare but it is a BIG improvement!! NEW WEB CAMS ALSO !!!!

A real big difference - still short on the nitty-gritty tho!

Maybe I missed them - no deck plans?
Guess you can't have everything all at once. Cam works nicely - even has instructions for Macintosh!!!

Happy cruisin'

Posts: 2913 | From: Markham, Ontario, Canada | Registered: Jul 99 | IP: Logged

titanicsteve
First Class Passenger
Member # 2142

posted 07-08-2001 04:27 PM

mmmmm suppose you are right! I never really looked at the site well enough! It is a bit bland too and no deck plans .. pahhhhhh tututututut

Posts: 510 | From: Ireland (near Titanic birthplace!!) | Registered: Jun 2001 | IP: Logged

PFopma
First Class Passenger
Member # 356

posted 07-15-2001 05:54 PM

I am also not impressed with Princess new website (after waiting FOREVERfor the change). I haven't been able to access any of the itineraries. I'm on a MAC so maybe the cruise excursion problems has been extended to other parts of the site for Macs. Te only good thing about the site is the webcams!!

Pat

Posts: 14 | From: Fair Lawn, NJ | Registered: Aug 99 | IP: Logged

Green
First Class Passenger
Member # 171

posted 07-15-2001 11:14 PM

quote:
Originally posted by PFopma:
I am also not impressed with Princess new website (after waiting FOREVERfor the change). I haven't been able to access any of the itineraries. I'm on a MAC so maybe the cruise excursion problems has been extended to other parts of the site for Macs. Te only good thing about the site is the webcams!!
Pat

I wasn't impressed either! - there is some mention of new itineraries - nothing specific -go to News - What do you want - then click New Releases.

Looks like they are still working on the site.

Posts: 2913 | From: Markham, Ontario, Canada | Registered: Jul 99 | IP: Logged

Italian Cruiser
First Class Passenger
Member # 1684

posted 07-17-2001 10:17 AM

Princess Cruises now has a new additional updated website. Check: www.loveboat.com
The new site contains a lot of informations regarding the " Personal choice dining policy ", and a great newsroom.In Italy during those few days is also started the second serie of the " Love Boat ", filmed onboard of the Sun Princess. Any more infos ?????

Posts: 887 | From: Orvieto (Italy) | Registered: Nov 2000 | IP: Logged

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