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Author Topic: Brits disadvantaged
bulbousbow
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Member # 4440

posted 03-08-2005 06:47 AM      Profile for bulbousbow   Author's Homepage   Email bulbousbow   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Bargain cruises are far from plain sailing with a British passport
Gillian Glover
March 8, 2005

BEING British frequently poses a significant disadvantage to bargain-conscious cruise ship passengers. The cruise market is the only sector of the travel trade which has continued to expand in the last decade, and cruise sales in the UK outstrip all other European countries, making it second only to the United States in volume.

Yet visit the most popular cruise discount website, Vacationstogo.com and you will find a US list and a UK list, the first four times the length of the second. And this is not dependent on the ports. On 2 May, the Cunard ship QE2 sails from Southampton on a 12-day cruise of the Mediterranean. It is being offered at 60 per cent off. Fancy it? Well forget it, unless you hold an American passport. For though the ship flies the Red Ensign and begins this cruise in the UK, the reduction is not available to the British.

But Cunard (now, like the majority of cruise lines, owned by the megalithic Carnival Corporation) is not the only discriminatory company on the high seas. P&O-affiliated Princess Line will schmooze Americans for a ten-day trip around northern Europe, from Southampton to Amsterdam, leaving on 22 May with 55 per cent discounts - as long as you aren’t British.

If you are, the charming chap at Vacations To Go will tell you how sorry he is, but that the cruise line does not permit these discounts to be sold in the UK. Why? "You had better take that up with them."

I have tried. Both Cunard and Princess, after a lengthy pause, finally replied to the effect that their brochures were tailor-made for each country, and price differences reflected air fares and other considerations. But there are no air fares included in the Vacations to Go package. It is a cruise-only price. What possible difference should a passport make to that?

Perhaps Royal Caribbean, Celebrity, Costa, Oceania and the many other cruise lines who favour US customers above all, would like to reply.

The Scotsman


******

Cheers


Posts: 6866 | From: Adelaide, Australia | Registered: Feb 2004  |  IP: Logged
Malcolm @ cruisepage
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Member # 301

posted 03-08-2005 07:22 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Quote: BEING British frequently poses a significant disadvantage to bargain-conscious cruise ship passengers.

I’ve been telling you this for years! We call it ‘Rip-Off’ Britain.

In the USA you ‘plie em high, and sell em cheap’. However, here we ‘pile em low and sell them as expensively as possible! This is why cruising in the UK in primarily a pursuit of the wealthy elderly; just look at P&O, Cunard, Saga, and Fred Olsen’s clientele.

It not just cruising, EVERYTHING we buy in the U.K is expensive. Businesses clearly ‘price fix’ in order to maintain the high prices.

Just to add insult to injury, we pay high taxes and have a lower average income than America. This gives us less disposable income. This explains why I cruise once a year, if I’m lucky!

The price disparities between the UK and USA are epidemic. I remember looking at RCI's web site. The excursions for a Caribbean cruise on RCI.com were cheaper than on RCI.co.uk – explain that!

When Carnival ran a couple of cruises from Harwich a few years ago, the fares cost as much as P&O! When in Rome...


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
cruisemole
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posted 03-08-2005 08:18 AM      Profile for cruisemole   Email cruisemole   Send New Private Message      Edit/Delete Post  Reply With Quote 
Do the lines check the nationality of all the pax in a large booking, or just the booker?

The passport thing looks wrong - its probably based on the billing address of your credit card. Im sure a Brit living in the US would get the US rate.

[ 03-08-2005: Message edited by: cruisemole ]


Posts: 343 | From: dear ol'blighty | Registered: Sep 2001  |  IP: Logged
Tom Burke
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posted 03-08-2005 08:29 AM      Profile for Tom Burke   Author's Homepage   Email Tom Burke   Send New Private Message      Edit/Delete Post  Reply With Quote 
It would be interesting to find out if these offers are available to other europeans. If so, that would be in contravention of EU law - under the single market, any EU citizen must be able to buy anyhting offered in any EU territory, regardless of where they reside.
Posts: 1469 | From: Sheffield, UK | Registered: Dec 2004  |  IP: Logged
Green
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Member # 171

posted 03-08-2005 10:22 AM      Profile for Green     Send New Private Message      Edit/Delete Post  Reply With Quote 
It's not only Brits! Canadians too are denied some cruises - the fine print says 'American residents only'.

Have heard that if a Canadian owns property in the USA they are eligible. Not being a US property owner, I've not checked it out. Does anybody know?


Posts: 2913 | From: Markham, Ontario, Canada | Registered: Jul 99  |  IP: Logged
Malcolm @ cruisepage
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Member # 301

posted 03-08-2005 10:28 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
[QUOTE]Originally posted by cruisemole:
The passport thing looks wrong - its probably based on the billing address of your credit card.

Yes, you are right.

The global village is not so global. Even on-line there are many barriers in place. For example I cannot book using a UK credit card with Expedia.com I have to use Expedia.co.uk


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Malcolm @ cruisepage
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Member # 301

posted 03-08-2005 10:41 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Tom Burke:
...under the single market, any EU citizen must be able to buy anyhting offered in any EU territory, regardless of where they reside.

Never the less, such pricing discrimination is common. Here is an article from todays UK Newspaper, the 'Daily Mail'.

The Sunshine Mugs

Why Thomson is charging Britons 45% morte than Europeans for exactly the same package tour?

By Sean Poulter

BRITONS are paying up to £237 a
head more than German and
Dutch travellers for exactly the
same holiday in the sun

Trading standards officers called last
night for the European Commission to
investigate the 45 per cent premium,
which was uncovered by the consumer
watchdog Which?

A week-long mid-September package at
the Riu Palace Maspalomas Hotel in Gran
Canaria is priced at £760 for British holi-
daymakers. But the same deal can be
booked in Germany for £575 and in Holland
for £523.

For a party of four the differential is
almost £1,000. In Britain the bill would be
£3,040, in Germany £2,300 and in Holland
£2,092.

The holiday highlighted by investigators
is offered by Thomson, whose German par-
ent company TUI sells the same package
on the continent.

TUI owns the hotel, which gives it control
over prices and service standards.

Even though they are paying considerably
less, TUI's German clients are also given
the perk of free rail transfer to the airport
while British customers have to buy their
own tickets or drive and pay the cost of
parking.

Bruce Treloar, package holiday expert at
the Trading Standards Institute, said the
practice may be illegal.

'British travellers will feel totally
aggrieved by this news,' he said. 'The EU is
supposed to be a free single market. There
is no good reason why companies should be
allowed to favour one consumer against
another or one nation against another.

'The European Commission should have a
look at this.'

Which? said the brochures in
Germany and Holland were
also much clearer in terms of
resort information and pricing.

Bob Tolliday, editor of the
magazine Holiday Which?,
described the price difference
between the three countries
as 'absurd'.

'If TUI can offer these prices
to holidaymakers in Germany
and Holland, they should be
able to offer them to the Brits
as well,' he said yesterday.
'The British-booked package
had the same departure date,
same flight time, same hotel
and the same standard of
room.

'The holiday we looked at
was not out of the ordinary or
unusual in any way. Any price
difference should be minimal.
But there was a huge mark-up.

'The price disparity is so
great that I would expect the
same thing will be happening
with other holidays sold by the
company.'

He said a ruling that the
discrimination is illegal could set
a precedent for holiday com-
panies and other sectors.

The Daily Mail revealed on
Saturday how UK travellers
trying to pre-book entry to
Disneyworld in Florida have a
restricted choice of expensive
tickets compared with Euro-
peans and Americans. Last
year. Center Pares was charg-
ing British families up to £126
a week more than their European
counterparts to stay at
its continental sites. This dif-
ferential has now narrowed.

There has also been evidence
that Britons are charged more
to fly the Atlantic or travel on
Eurostar than other nationali-
ties.

The European Commission
is currently investigating

Apple over the fact it charges
British music lovers more to
download tracks from its
iTunes service than users from
other EU nations.

A spokesman for TUI UK
defended the pricing policy.
He said: 'We are a British com-
pany and operate separately
to other TUI companies
within Europe. TUI UK's holi-
day prices are relevant and
competitive to the British hol-
iday market.

'Prices will reflect the local
market and demand for holi-
days in particular resorts.

'It must also be remembered
that there are different costs
involved in the running of the
businesses in these countries
in relation to staff and taxes.'

Thomas Cook, which is also
German-owned, said: 'It does n't
make sense to compare
holiday prices from different
countries as there are so many
factors that vary.

'These include departure
taxes from UK airports, costs
to operate different types of
aircraft and the contract rates
with hotels. The overheads of
companies vary from country
to country too, as does the
cpmpetitive environment, and
even the average salary and
cost of living.'


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Johan C
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Member # 1201

posted 03-08-2005 10:42 AM      Profile for Johan C   Email Johan C   Send New Private Message      Edit/Delete Post  Reply With Quote 
It is not only a UK problem: Cruises are also cheaper in Holland and since I live in Belgium RCCL didn't want me to book a cheap cruise in Holland.
Fortunatly I have some friends in Holland and I used their adress for booking. Later I changed the Nationality from Holland to Belgium ; this was not a problem for RCCL.
So if you are a bit clever there is always some kind of back door

Posts: 256 | From: Ghent, historic city in Belgium | Registered: Mar 2000  |  IP: Logged
PamM
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Member # 2127

posted 03-08-2005 11:15 AM      Profile for PamM   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
There can be back doors within Europe but not to the US and I can vouch for Princess not accepting UK bookings through US agents, I tried last year. The price for what I wanted cruise only, was £1850, in the US $1600, that is more than double and a heck of a differential. Hence I refused to book and we didn't go... Princess has been struck off my 'list of wants' because of it. Cunard is the same, yet other lines don't mind, and we did book HAL through a US agent no problem.

One cannot 'cheat' these days using friends' addresses or credit cards, as the immigration forms reveal all. It is not us 'cheating' it's the lines cheating us. UK agents do have extra outgoings to cover, ABTA, ATOL bonding etc, and yes we are 'safer' when a company, agent/airline/cruisline goes down, and have extra means of complaint proceedures, but it's not often that the protection is actually used, and moneywise a credit card should suffice.

When it comes to within Europe, there are differentials regarding airport/aircraft fees and so on, but those figures above smack of profiteering. I can accept maybe £30/£40, but not £200. Centre Parcs do not include flights, so all prices should be the same [I have been twice in the UK in the last 2 years and they are not good value anyhow, another crossed off ] Cruisemole, it is based on residency, not whatever passport one has.

Pam


Posts: 12176 | From: Cambridge, UK | Registered: Jun 2001  |  IP: Logged
Globaliser
First Class Passenger
Member # 4153

posted 03-08-2005 11:21 AM      Profile for Globaliser     Send New Private Message      Edit/Delete Post  Reply With Quote 
I'm sure that someone who's sufficiently litigious could think of a way to bring a complaint under the Race Relations Act 1976. ("Race" includes "nationality" in UK race discrimination law.) A decently-argued case could very well shake the tree.
Posts: 1869 | From: UK | Registered: Sep 2003  |  IP: Logged
Eric
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Member # 2724

posted 03-08-2005 02:44 PM      Profile for Eric   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Agree with all that has been said above! last year we obtained a Med cruise (virtually our own backyard) through a US TA on an US ship for 200 pounds cheaper than the cheapest quote from a UK TA. This year I tried same US TA for a certain Princess cruise & instantly told no way, Princess allow no bookings unless resident in US. So we have had to book in UK, now as it is shoulder season, I can virtually guarantee prices will be reduced before departure. however we have to book as travelling with friends from US who will spend time with us in UK before travelling out to Med together. They will get benefit of any price reductions in meantime, we would have to cancel & lose deposit + any old room to take advantage of a reduction.
Just proof that GB is ripoff capitol of the world, that press report about TUI says it all. Last year on our land tour of Colorado I saw a UK built car (mid range) on sale for 8000 pounds (14800$) less than discounted price in UK, why do we dumb succers stand for these rip offs? OK so taxes & cost of doing buisiness are higher in UK but whose fault is that? Govt gets away with murdering the people (in a financial sence!)
I also used to recieve emails of the bargains from Vacationtogo, but after they set up a "Britripoff" website I told them forget it no more emails please. Eric

Posts: 421 | From: UK | Registered: Jan 2002  |  IP: Logged
Malcolm @ cruisepage
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posted 03-08-2005 03:55 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
[QUOTE]Originally posted by Eric:
...why do we dumb succers stand for these rip offs?

Becuse we live on an island and all the companies 'price fix' to avoid a price war which would force prices down.

We have no choice but to pay the going rate for goods and services, becuse no one sells them much cheaper.

Walmart took over one of our major supermarkets. Yet several years late, they are as expensive as any of our supermarkets.

OK so taxes & cost of doing buisiness are higher in UK but whose fault is that?

I'm not sure that is. Imported goods cost more here than in other countries and import duty does not account for the difference.


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Malcolm @ cruisepage
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Member # 301

posted 03-08-2005 03:59 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Globaliser:
I'm sure that someone who's sufficiently litigious could think of a way to bring a complaint under the Race Relations Act 1976. ("Race" includes "nationality" in UK race discrimination law.) A decently-argued case could very well shake the tree.

Years ago there was an investigation into why UK Music CD's cost twice that of the USA. The answer was 'profitering'. Nothing changed, though.

Nothing will change within the travel Industy, either, in the short term. There is too much money to be made.

If you compare Cunard.co.uk to Cunard.com you will find cruises that are significantly cheaper for Americans, than Brits, disregarding Air Fares.


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Brian_O
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Member # 3910

posted 03-08-2005 04:35 PM      Profile for Brian_O     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Globaliser:
I'm sure that someone who's sufficiently litigious could think of a way to bring a complaint under the Race Relations Act 1976. ("Race" includes "nationality" in UK race discrimination law.) A decently-argued case could very well shake the tree.

As Pam correctly points out the differences are based on residency, not passport (or race). Such a suit would get nowhere.

Brian


Posts: 2698 | From: Pointe-Claire, QC Canada | Registered: Jun 2003  |  IP: Logged
The Merchant
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Member # 4658

posted 03-08-2005 08:19 PM      Profile for The Merchant   Author's Homepage   Email The Merchant   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Brian_O:

As Pam correctly points out the differences are based on residency, not passport (or race). Such a suit would get nowhere.

Brian


Perfectly correct... but what about "Human Rights Legislation and this so called multi ethnic globalised society we all live in? HRL deliberately precludes discrimination as per the above... so fight it head on!

John Hagan (The Merchant)


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Brian_O
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Member # 3910

posted 03-09-2005 12:01 AM      Profile for Brian_O     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by The Merchant:

Perfectly correct... but what about "Human Rights Legislation and this so called multi ethnic globalised society we all live in? HRL deliberately precludes discrimination as per the above... so fight it head on!

John Hagan (The Merchant)


That is pure nonsense. There are no human rights issues whatsoever involved. To suggest otherwise shows a complete lack of insight into human rights and trivialises a serious issue which affects millions of people far less fortunate than yourself.

Brian


Posts: 2698 | From: Pointe-Claire, QC Canada | Registered: Jun 2003  |  IP: Logged
mec1
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Member # 4287

posted 03-09-2005 05:12 AM      Profile for mec1   Author's Homepage   Email mec1   Send New Private Message      Edit/Delete Post  Reply With Quote 
Brian I have said it before - The Merchant is nuts.
Posts: 1675 | From: London, England | Registered: Nov 2003  |  IP: Logged
Johan
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Member # 4458

posted 03-09-2005 06:46 AM      Profile for Johan   Email Johan   Send New Private Message      Edit/Delete Post  Reply With Quote 
This is purely economical, and nothing to do with Human Rights.
There is perhaps a bit of confusion as there is a European Court of Human Rights in Strasbourg, which is an organ of the European Council
and has nothing to do with the European Court of Justice, which is in Luxemburg, and is an organ of the European Union.

I have noticed before that in the UK there is a (willful ?) confusion between these two institutions.

After having read this, I think a deep inquiry in British (holiday) pricing by the Euroepan Commission is very much in order. There can be some price differences, but there should be no (since 1/1/1993) no prohibition of sales to people residiing in other countries (USA is other matter as no member of EU)

The differnece in quality in life between UK and Benelux and Germany is not that great. There all kinds of legal requirements here for travel agents,so that can not be a reason for the price difference.
There can be a slight difference in VAT between the countries.

When I booked the Oceanic, the brochure price in Belgium wasindeed higher than the prices on the Spanish websites. However, with all the extras (port taxes, etc) added, it came up about the same.

Here the advertised price has to be really all in : no to be added taxes, fees, etc. the advertised price is waht you pay.

It has alwas surprised me that the EU Commission sanctioned the merger between Carnival an dP&O PRincess : it is clear from many things that they have a dominant position, they clearly use.

I see what i can find

J

[ 03-09-2005: Message edited by: Johan ]


Posts: 1895 | From: Antwerpen, Belgium | Registered: Feb 2004  |  IP: Logged
Malcolm @ cruisepage
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Member # 301

posted 03-09-2005 07:35 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Brian_O:
That is pure nonsense. There are no human rights issues whatsoever involved.

Brian - surely not! Are you seriously telling that a 'cheap cruise' is NOT a human right?


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
cruisemole
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Member # 2459

posted 03-09-2005 07:51 AM      Profile for cruisemole   Email cruisemole   Send New Private Message      Edit/Delete Post  Reply With Quote 
Do we Brits actually pay VAT on foreign cruises?
Posts: 343 | From: dear ol'blighty | Registered: Sep 2001  |  IP: Logged
Malcolm @ cruisepage
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Member # 301

posted 03-09-2005 08:05 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by cruisemole:
Do we Brits actually pay VAT on foreign cruises?

You can never escape death and taxes!

If we book in the UK, yes we pay VAT (Value Added Tax). If we manage to book abroad (difficult as we have already said) we pay the local taxation.

I think most places in the first world have a 10-15% purchase tax, although we Brits have 17.5% VAT.

Originally our VAT was a tax on 'luxury' goods, non-luxuries were exempt. However it was extended and now most things have VAT added.

The variations in local purchase tax do not account for the sometimes wide variations in cruise fares.

[ 03-09-2005: Message edited by: Malcolm @ cruisepage ]


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Johan
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Member # 4458

posted 03-09-2005 08:07 AM      Profile for Johan   Email Johan   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by cruisemole:
Do we Brits actually pay VAT on foreign cruises?

If you buy them in the UK i think you do

J


Posts: 1895 | From: Antwerpen, Belgium | Registered: Feb 2004  |  IP: Logged
Globaliser
First Class Passenger
Member # 4153

posted 03-09-2005 10:42 AM      Profile for Globaliser     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by cruisemole:
Do we Brits actually pay VAT on foreign cruises?
I think not, but I'll be happy to be corrected if I'm wrong.

Transport is zero-rated for UK VAT. Also, services provided entirely outside the UK don't fall into the UK VAT regime.


Posts: 1869 | From: UK | Registered: Sep 2003  |  IP: Logged
Johan
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posted 03-09-2005 11:19 AM      Profile for Johan   Email Johan   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Globaliser:
I think not, but I'll be happy to be corrected if I'm wrong.

Transport is zero-rated for UK VAT. Also, services provided entirely outside the UK don't fall into the UK VAT regime.


I must apologise, I was too quickl. I don't think Belgium and UK VAT regime will be that different (except in tarif, which is 6% and 21% here)

I checked my QE2 invoice : the main portion of what I pay is exempt from VAT, and this will indeed be because it is (international) maritime transport.
I pay however 21% VATon the "VAT Basic amount", which is the forfaitary profit marge fo the T/A on this cruise.

The service and profit of the T/A is ofcourse a service renderd in Belgium, which is under the VAT regime.

I guess UK won't be that different.

Worth the effort checking your invoices of cruises past and future ?

J


Posts: 1895 | From: Antwerpen, Belgium | Registered: Feb 2004  |  IP: Logged
Malcolm @ cruisepage
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posted 03-09-2005 11:47 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Globaliser:
Transport is zero-rated for UK VAT.


It may well be, but Petrol cost a firtune, as do cars, and the London underground system (subway) is probably the most expensive in the world to ride on. Our national rail system is very expensive too!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged

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Description: Experience the beautiful ports of Nassau and Royal Caribbean's private island - CocoCay on a 3-night Weekend Getaway to the Bahamas. Absorb everything island life has to offer as you snorkel with the stingrays, parasail above the serene blue waters and walk the endless white sand beaches. From Miami.
Carnival - 4-Day Bahamas from $229 per person
Description: Enjoy a wonderful 3 Day cruise to the fun-loving playground of Nassau, Bahamas. Discover Nassau, the capital city as well as the cultural, commercial and financial heart of the Bahamas. Meet the Atlantic Southern Stingrays, the guardians of Blackbeard's treasure.
NCL - Bermuda - 7 Day from $499 per person
Description: What a charming little chain of islands. Walk on pink sand beaches. Swim and snorkel in turquoise seas. Take in the historical sights. They're stoically British and very quaint. Or explore the coral reefs. You can get to them by boat or propelled by fins. You pick. Freestyle Cruising doesn't tell you where to go or what to do. Sure, you can plan ahead, or decide once onboard. After all, it's your vacation. There are no deadlines or must do's.
Holland America - Eastern Caribbean from From $599 per person
Description: White sand, black sand, talcum soft or shell strewn, the beaches of the Eastern Caribbean invite you to swim, snorkel or simply relax. For shoppers, there's duty-free St. Thomas, the Straw Market in Nassau, French perfume and Dutch chocolates on St. Maarten. For history buffs, the fascinating fusion of Caribbean, Latin and European cultures. For everyone, a day spent on HAL's award winning private island Half Moon Cay.
Celebrity - 7-Night Western Mediterranean from $549 per person
Description: For centuries people have traveled to Europe to see magnificent ruins, art treasures and natural wonders. And the best way to do so is by cruise ship. Think of it - you pack and unpack only once. No wasted time searching for hotels and negotiating train stations. Instead, you arrive at romantic ports of call relaxed, refreshed and ready to take on the world.
Holland America - Alaska from From $499 per person
Description: Sail between Vancouver and Seward, departing Sundays on the ms Statendam or ms Volendam and enjoy towering mountains, actively calving glaciers and pristine wildlife habitat. Glacier Bay and College Fjord offer two completely different glacier-viewing experiences.

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