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» You are not logged in. Login or register Cruise Talk   » Cruise Lines   » Carnival Kicks Family Off Cruise Ship for Being Idiots (Page 1)

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Author Topic: Carnival Kicks Family Off Cruise Ship for Being Idiots
joe at travelpage
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posted 04-08-2008 03:41 PM      Profile for joe at travelpage   Author's Homepage   Email joe at travelpage   Send New Private Message      Edit/Delete Post  Reply With Quote 
From Fox News.


Steve Sparks and his three boys were removed from a cruise ship and they're not happy.

The cruise ship that they were on, Carnival Conquest, was scheduled to travel to Jamaica, Grand Cayman and Cozumel, Mexico. But on the way to the first stop, a crew member became sick. The medical problem caused the ship to skip Jamaica. The cruise line gave each passengers $25.

But for Sparks that wasn't enough and he started a petition onboard. The captain of the ship met with Sparks and according to Sparks told him to get off the ship. Sparks says several crew members were accusing him of various things. A Carnival statement says that Sparks "was being verbally abusive and belligerent to the vessel's staff."

Sparks and his sons were removed from the ship at Cozumel and were sent back to the U.S. Carnival paid for the airline tickets back, but Sparks thinks he's entitled to more. And he's considering legal action.



Posts: 29976 | From: Great Falls, Virginia | Registered: A Long Time Ago!  |  IP: Logged
dougnewman
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Member # 11349

posted 04-08-2008 03:54 PM      Profile for dougnewman   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
I think he's lucky that Carnival paid for his flight home.
Posts: 2072 | From: Long Island, NY, USA | Registered: Sep 2007  |  IP: Logged
sunviking82
First Class Passenger
Member # 4930

posted 04-08-2008 03:56 PM      Profile for sunviking82     Send New Private Message      Edit/Delete Post  Reply With Quote 
I can't wait to hear the Carnival side of this story. I am betting with them.
Posts: 383 | From: Minneapolis Minnesota , USA | Registered: Aug 2004  |  IP: Logged
NAL
First Class Passenger
Member # 1102

posted 04-08-2008 04:18 PM      Profile for NAL     Send New Private Message      Edit/Delete Post  Reply With Quote 
What a shame he and his three sons were not put off the ship, at sea! As suggested, they should be very happy that Carnival paid for their return flights....surely a courtesy.
Posts: 2243 | From: Watsontown, PA | Registered: Feb 2000  |  IP: Logged
WhiteStar
First Class Passenger
Member # 2740

posted 04-08-2008 04:19 PM      Profile for WhiteStar   Email WhiteStar   Send New Private Message      Edit/Delete Post  Reply With Quote 
I don't think $25 is enough when skipping a port of call but the guy should have sent Carnival a constuctive letter of complaint when the cruise was over.

Reed


Posts: 668 | From: Minnesota | Registered: Jan 2002  |  IP: Logged
nathan
First Class Passenger
Member # 720

posted 04-08-2008 04:27 PM      Profile for nathan     Send New Private Message      Edit/Delete Post  Reply With Quote 
Good for Carnival.

Apparently there was another disturbance on the Freedom recently.


web page

Hoping this won't turn in to a Carnival passenger bashing thread. I've seen just as bad on other lines.

[ 04-08-2008: Message edited by: nathan ]


Posts: 534 | From: Knoxville, Tennessee | Registered: Aug 99  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 04-08-2008 05:08 PM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
This is what happens when trash goes to sea!
Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
dmwnc1
Cruise Director
Member # 3785

posted 04-08-2008 05:09 PM      Profile for dmwnc1   Email dmwnc1   Send New Private Message      Edit/Delete Post  Reply With Quote 
"...the ships Command believed he was disruptive to the safe operation of the vessel".

Enough said. Anybody that organizes a petition while onboard to make demands or to specify compensation that they think is appropriate, and rounded up 500+ signatures in a day, is stirring up trouble for the staff and crew. They deserved what they got. They should have waited until they got back to port and wrote a complaint letter to Carnival. What did he think he was going to accomplish while onboard? An open bar? $250pp shipboard credit? Seriously...

I think people forget that a cruise ship is not a democracy.


Posts: 5650 | From: Clarksburg WV | Registered: Apr 2003  |  IP: Logged
Steve Read (sread)
First Class Passenger
Member # 788

posted 04-08-2008 06:23 PM      Profile for Steve Read (sread)   Author's Homepage   Email Steve Read (sread)   Send New Private Message      Edit/Delete Post  Reply With Quote 
Well said, dmwnc1.
Port calls get cancelled - that's life, and it's clearly explained in the brochures. I'm always surprised when the cruise lines so quickly hand out any compensation at all.
At just $25 a head, that's the best part of $75,000 in total.

Posts: 926 | From: Locksbottom, Kent, England | Registered: Jul 99  |  IP: Logged
Cunard Fan
First Class Passenger
Member # 7530

posted 04-09-2008 04:53 AM      Profile for Cunard Fan   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
They should just throw them over board in the middel of the ocean at night time and act like nothing ever happened.
Posts: 2327 | From: Pasadena just north of Queen Mary | Registered: Sep 2006  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 04-09-2008 02:08 PM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Cunard Fan:
They should just throw them over board in the middel of the ocean at night time and act like nothing ever happened.

I have it all planned. The crew could place a 'dummy' door in front of a open exterior shell door. The dummy door would have a sign on it that said 'Carnival Refund Department' and at night direct them to that office-hehe..


Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
nycruiser
First Class Passenger
Member # 960

posted 04-09-2008 06:35 PM      Profile for nycruiser   Email nycruiser   Send New Private Message      Edit/Delete Post  Reply With Quote 
I have to say I disagree with the comment "this is what happen when trash goes to sea"

This is what happens when people do not know how to handle themselves and do not realize that their actions have consequences.

Having worked in travel for about 10 years now I can honestlty say that people from varying economic and social groups can act this way. I worked for budget travel agencies and very high end agencies. In both I found people who beleive that the world owes them. About a year ago at the high end agency I worked at a client called me on her way to the airport she went to checkin 1 hour before an international flight. She needed at least 2 1/2 to 3 hours to checkin. She argued with me and threatened my life because she claims I never told her this. Now I honestly could not remember if I did or not because I see many people in one day! However I said to her it was printed on the confirmation I sent to her. The confirmations I send out state for domestic flights arrive 90 minutes before the flight and for international arrive 2 & 1/2 hours before. She says to me that she never read it. After she came back from her trip she demanded that our office pay the fees she incurred at the airport because she missed her original flight and had to be rebooked on another.

We never gave her a thing. This is a perfect example of people who beleive that the world owes them.

In the Carnival case it was too bad they missed Jamaica but its in the contract that ports can be missed based on external factors. The man should have just complained like an adult when he got home. I know for a fact that this man went to the desk and let them have it. Thats not right. He got what he deserved. When you look at it the day they missed the port I am sure he ate the food onboard, he slept in his cabin, used ship facilities so he got what he paid for and got back the port charges he was charged for the place he did not visit. Like I tell all my clients the world is not perfect and unfortunately when you travel its still not perfect. Youhave to roll with the punches at times.


Posts: 665 | From: Westchester County, NY | Registered: Dec 1999  |  IP: Logged
Frosty 4
First Class Passenger
Member # 5826

posted 04-09-2008 06:45 PM      Profile for Frosty 4   Email Frosty 4   Send New Private Message      Edit/Delete Post  Reply With Quote 
Missing ports is common for a variety of reasons,usually weather related. While on the Mille we missed the Falklands and they had an open bar for 2 hours(split) before dinner seatings. All we got was a couple of cokes as this was not well broadcast around the ships as many passengers did not here the notice. No big deal!!!
There are always those who want the cruise line to give them basically a lot of their fares back.
Even though ports are missed you still have the amenities of the ship to enjoy.
Carnival did them a service by flying them back home. "Good ridence to bad rubbish"
F4

Posts: 2531 | From: Illinois | Registered: Jul 2005  |  IP: Logged
VDK
First Class Passenger
Member # 3460

posted 04-09-2008 08:31 PM      Profile for VDK   Email VDK   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
lasuvidaboy - This is what happens when trash goes to sea!

love the comment!


Posts: 325 | From: Victoria, BC, Canada | Registered: Nov 2002  |  IP: Logged
desirod7
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Member # 1626

posted 04-09-2008 10:33 PM      Profile for desirod7     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by lasuvidaboy:
This is what happens when trash goes to sea!

How will the Garden Villa or equivalent feel about the ruckus reverberating into their exclusive areas when paying 25k a week.

she is real angry about it

[ 04-10-2008: Message edited by: desirod7 ]


Posts: 5727 | From: Philadelphia, Pa [home of the SS United States] | Registered: Oct 2000  |  IP: Logged
geno-er
First Class Passenger
Member # 4202

posted 04-09-2008 11:01 PM      Profile for geno-er   Email geno-er   Send New Private Message      Edit/Delete Post  Reply With Quote 
Well the refund you get isn't really the genorosity of the cruise, it's simply a refund of you port charges. When our Grand Camen call was cancelled last year we got a very nice letter slipped under the door saying how sorry they were and how $25 or whatever it was was going to be credited to our onboard account since they felt bad ect., ect. When i went to the pursers desk to say gee that's nice of you but what about the port charges they said oh well... that is your port charges. LOL gee I thought they really felt bad.
Posts: 159 | From: Pocono's, Pa. | Registered: Oct 2003  |  IP: Logged
dougnewman
First Class Passenger
Member # 11349

posted 04-09-2008 11:22 PM      Profile for dougnewman   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by nycruiser:
I have to say I disagree with the comment "this is what happen when trash goes to sea"

This is what happens when people do not know how to handle themselves and do not realize that their actions have consequences.


I assume the "trash" comment was in jest, at least as relates to socio-economic status anyway.

Some of the most abusive passengers I've ever seen have indeed been far away from the budget crowd. This is where you usually get people asking, "Do you know who I am?"


Posts: 2072 | From: Long Island, NY, USA | Registered: Sep 2007  |  IP: Logged
mike sa
First Class Passenger
Member # 5957

posted 04-10-2008 12:54 AM      Profile for mike sa   Author's Homepage   Email mike sa   Send New Private Message      Edit/Delete Post  Reply With Quote 
Where upon you pick up the PA and ask for anyone to come to Pursers desk immediately as you have someone there who doesn't know who he is............

Should deflate them a little.


Posts: 2272 | From: Durban, South Africa | Registered: Sep 2005  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 04-10-2008 01:01 AM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by dougnewman:
I assume the "trash" comment was in jest, at least as relates to socio-economic status anyway.


I am not a PC person-thankfully but 'trash' can be from any socio-economic/racial background.


Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
dougnewman
First Class Passenger
Member # 11349

posted 04-10-2008 01:37 AM      Profile for dougnewman   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by mike sa:
Where upon you pick up the PA and ask for anyone to come to Pursers desk immediately as you have someone there who doesn't know who he is............
If you can honestly tell me that you have done this, you are my personal hero! (The same goes for anyone else of course!)

More discreet would be a fake phone call to the hospital asking for immediate assistance as a passenger has just been caught in the grip of a severe case of amnesia! "Yes doctor, please someone up right away, this gentleman is obviously very ill - he can't even tell me who he is!"


Posts: 2072 | From: Long Island, NY, USA | Registered: Sep 2007  |  IP: Logged
claudio
First Class Passenger
Member # 1214

posted 04-10-2008 04:37 AM      Profile for claudio   Email claudio   Send New Private Message      Edit/Delete Post  Reply With Quote 
my experince is the trash as you call them usually
accept any little problems that might occur on a ship its the middle classes who bitch and moan and i notice tend to talk down to the indonesian fillipino crew. anyway i think carnival is pretty mean p&o in credited us 75 bucks for missing a port which i donated back to them via one of their bars

Posts: 468 | From: melbourne australia | Registered: Apr 2000  |  IP: Logged
desirod7
First Class Passenger
Member # 1626

posted 04-10-2008 08:27 AM      Profile for desirod7     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by lasuvidaboy:

I am not a PC person-thankfully but 'trash' can be from any socio-economic/racial background.


So true: Last year in Bryn Mawr, Pa there was an anti Iraq war protest. A disgusting older man drove by in a black Bentley convertible and flipped his middle finger to the demonstration.


Posts: 5727 | From: Philadelphia, Pa [home of the SS United States] | Registered: Oct 2000  |  IP: Logged
Carlos Fernandez
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Member # 6432

posted 04-10-2008 10:12 AM      Profile for Carlos Fernandez   Author's Homepage   Email Carlos Fernandez   Send New Private Message      Edit/Delete Post  Reply With Quote 
Yeah, some of the folks with the Bentleys can be pretty rude, but not just on the ships but on the streets too.

I think $25 is a lousy refund, what about all the time spent planning your vacation. I think the refund RCI gives is much larger, I think it more like $100 shipboard credit or something.


Posts: 1325 | From: Miami, Florida (Cruise Capital of the World) | Registered: Apr 2006  |  IP: Logged
dmwnc1
Cruise Director
Member # 3785

posted 04-10-2008 01:21 PM      Profile for dmwnc1   Email dmwnc1   Send New Private Message      Edit/Delete Post  Reply With Quote 
What if you pulled into port and its pouring down rain....you dont get to do the things you had 'planned' for your 8-hour visit there. Do you still sue the cruise line or ask for a rerfund for not being able to visit the port properly? Ask for an onboard open-bar credit? No. Ports get missed. It's a fact of cruising. Ports are not a guarantee. They guarantee passage, accomodations, and onboard services to the best of their abilities.

As for the $25, they are not refunding the 'experience' you would have had, but your part of the fees the ship was charged for docking. People just dont get it. They keep whining about the missed port. If you wanted to go there that bad, booked a whole 7-night cruise for 8-hours in a single port, run the chance of things going wrong in that 8-hours, next time book a flight and go stay there.

You are owed NOTHING if a port if missed. Read your cruise ticket. You are lucky they give you anything at all. Be grateful you got the $25.


Posts: 5650 | From: Clarksburg WV | Registered: Apr 2003  |  IP: Logged
PamM
First Class Passenger
Member # 2127

posted 04-10-2008 03:03 PM      Profile for PamM   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Tough if you miss a port... or have things swapped. Never book a cruise set on making any port. Just look at Aurora's current cruise. A complete itinerary reverse. Due to bad weather through Biscay instead of another day at sea yesterday and Barcelona today followed by Cannes, Livorno, Elbe, Naples, Almeira & Gibraltar... they stopped at Gib yesterday, Almeria today and then going on to Naples with Barcelona last. They will not be in a single port when they were otherwise scheduled to. No-one seems to be jumping up and down, though I guess some may not be too happy; that's life and I doubt they'll get a thing. I never did when missed a port on P&O, nor on NCL, but then we got a bonus there as arrived in Lisbon a day early & had an overnight stop; all were very happy.

Sparks & co should have been left to make their own way home, and hope they had passports or they would have had a bit of trouble. [I see the US has now done away with the requirement of passports for cruisers at some point .. daft imo].

Pam


Posts: 12176 | From: Cambridge, UK | Registered: Jun 2001  |  IP: Logged

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