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Author Topic: Smart Phone Apps - Cruise Lines
eroller
First Class Passenger
Member # 1649

posted 03-31-2011 05:41 PM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
This is really dating myself, but I can remember way back to the first cruise line websites. I think Carnival was the first major line to appear on the Internet. Wow we have come a long way!

Now the latest trend are cruise line apps for smart phones. In fact I would say cruise lines are a little behind in this regard, as only a handful currently have them. The capability varies, but none of the apps to my knowledge are advanced enough to allow booking and paying for a cruise, or even reviewing your reservation. I have no doubt this capability will eventually be a reality.

So far, the only cruise line apps I know of are:

Royal Caribbean
Costa
Celebrity
TUI Cruises (Mein Schiff)

Of the four, I think TUI offers the richest content and is the most slick. I love the fact you can view an entire brochure or just look at sections. You can also review beautiful photos of the ship and even panoramic views. The former GALAXY sure does look awesome!

Celebrity and Royal Caribbean seem more geared to finding that perfect itinerary, and less about the actual ships although there is ship content as well. Some of it is generic even though the individual ships are listed.

Costa seems fairly focused on the ships, and their app also features 360 degree views, although the interface is not as slick as TUI.

It's a little surprising that Carnival doesn't have an app yet as they were one of the first with an Internet site.

I would imagine lines like Carnival, NCL, Princess, Holland America, and MSC Cruises will have smart phone apps soon.

Has anyone else had experience using cruise line apps, or have I missed any?

Ernie


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
LeBarryboat
First Class Passenger
Member # 5308

posted 03-31-2011 10:45 PM      Profile for LeBarryboat   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
iCruise has one of the best cruise agency apps: the iCruise App I can certainly see this as a cool thing, but it's still better to call and talk with an agent to book your cruise...I think.
Posts: 1955 | From: Minnesota | Registered: Jan 2005  |  IP: Logged
dmwnc1
Cruise Director
Member # 3785

posted 04-01-2011 12:56 AM      Profile for dmwnc1   Email dmwnc1   Send New Private Message      Edit/Delete Post  Reply With Quote 
I use the Celebrity and RCI apps while at work since I have a lot of time in my hands. Both apps divert you to the full site after narrowing down your choice. I also have the app Barry mentioned. That actually is my old boss back when I was a TA in North Carolina. His ex-business partner runs another place still in Charlotte. Several places seem to have apps disguised as the cruise line even using their logos. The SHIP MATE apps appear to be popular among the members over at CC.
Posts: 5650 | From: Clarksburg WV | Registered: Apr 2003  |  IP: Logged
GregD
First Class Passenger
Member # 4176

posted 04-01-2011 06:03 PM      Profile for GregD   Author's Homepage   Email GregD   Send New Private Message      Edit/Delete Post  Reply With Quote 
Heres a trip down memory lane:
Carnival from 1997

NCL from 97

NCL from 99

RCI from just 2004

I do agree that cruise lines are slow to the tech game but you know what, that just the way it is in the maritime industry. Its an incredibly conservative, non-progressive, industry. In fact i'd say the cruise ind. are the most tech savvy. due solely to their incredible need for marketing and customer satisfaction. I work in container logistics and dealing with some if these lines and their websites can be a dreadful experiance.
_greg


Posts: 548 | From: Texas | Registered: Sep 2003  |  IP: Logged

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